Pleasant View Shiawassee County Medical Care Facil
Nursing Home · Owosso, MI
Contact & location
275 Caledonia DriveOwosso, MI 48867
Shiawassee County
- Phone
- (989) 743-3491
- ZIP code
- 48867 – all care providers
Facility details
- Certified beds
- 136
- Residents per day
- 133.4 (98% occupied)
- Ownership
- Government - County
- Legal name
- Pleasant View Shiawassee County Medical Care Facility
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.97 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.07 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.37 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.52 (state 2.33 · U.S. 2.32)
- Weekend total
- 3.51 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 46.3 (state 44.1 · U.S. 45.8)%
- RN turnover
- 51.1 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 12, 2025
- Health deficiencies (last cycle)
- 4.0 (state 10.1 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 7 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-07-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-29 |
| 2026-07-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-29 |
| 2025-06-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2025-06-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2024-03-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-25 |
| 2024-01-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2023-06-14 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-07-17 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| County of Shiawassee (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bakousidis, Kelly (individual) | Administrator · NOT APPLICABLE | |
| Baldwin, Rachel (individual) | Administrator · NOT APPLICABLE | |
| County of Shiawassee (organization) | Administrator · NOT APPLICABLE | |
| Delau, Theresa (individual) | Administrator · NOT APPLICABLE | |
| Espinoza, Shana (individual) | Administrator · NOT APPLICABLE | |
| Gokee, Cheri (individual) | Administrator · NOT APPLICABLE | |
| Knieper, Kelly (individual) | Administrator · NOT APPLICABLE | |
| Lamb, Sandra (individual) | Administrator · NOT APPLICABLE | |
| Rafie, Ramin (individual) | Administrator · NOT APPLICABLE | |
| Smithingell, Jeffery (individual) | Administrator · NOT APPLICABLE | |
| Tomac, Erika (individual) | Administrator · NOT APPLICABLE | |
| Woodruff, Tabitha (individual) | Administrator · NOT APPLICABLE | |
| Bontrager, Gregory (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Civille, Cynthia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Knauff, Londa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bakousidis, Kelly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Baldwin, Rachel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Delau, Theresa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Espinoza, Shana (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gokee, Cheri (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Knieper, Kelly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lamb, Sandra (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rafie, Ramin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smithingell, Jeffery (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tomac, Erika (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Woodruff, Tabitha (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Pleasant View Shiawassee County Medical Care Facil?
Pleasant View Shiawassee County Medical Care Facil has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Pleasant View Shiawassee County Medical Care Facil have?
It has 136 certified beds and cares for about 133 residents per day.
Has Pleasant View Shiawassee County Medical Care Facil been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Pleasant View Shiawassee County Medical Care Facil?
(989) 743-3491. The facility is located at 275 Caledonia Drive, Owosso, MI 48867.
Other nursing homes in Owosso
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Memorial Healthcare Center
Nursing Home · Owosso, MI · 39 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.