Grandvue Medical Care Facility
Nursing Home · East Jordan, MI
CMS certification number235062
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
1728 South Peninsula RoadEast Jordan, MI 49727
Charlevoix County
- Phone
- (231) 536-2286
- ZIP code
- 49727 – all care providers
Facility details
- Certified beds
- 113
- Residents per day
- 94.8 (84% occupied)
- Ownership
- Government - County
- Legal name
- County of Charlevoix
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.39 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 0.92 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.62 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.84 (state 2.33 · U.S. 2.32)
- Weekend total
- 4.12 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 42.7 (state 44.1 · U.S. 45.8)%
- RN turnover
- 46.2 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 22, 2026
- Health deficiencies (last cycle)
- 9.0 (state 10.1 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 19 health · 7 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-29 |
| 2026-04-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-29 |
| 2026-04-22 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-29 |
| 2026-04-22 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-29 |
| 2026-04-22 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-29 |
| 2026-01-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-02-13 |
| 2025-12-17 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-01-27 |
| 2025-05-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-13 |
| 2025-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-05-06 |
| 2025-03-20 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2025-03-20 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2025-03-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-03-20 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2025-03-20 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2025-03-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2025-03-20 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2024-04-03 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years.
| Date | Type | Amount |
|---|---|---|
| 2025-12-17 | Payment Denial | 23 days payment denial |
| 2025-03-20 | Payment Denial | 18 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| County of Charlevoix (organization) | 5%+ Direct Ownership Interest · 100% | |
| Andrews, Paul (individual) | Administrator · NOT APPLICABLE | |
| Chamberlain, Joshua (individual) | Administrator · NOT APPLICABLE | |
| County of Charlevoix (organization) | Administrator · NOT APPLICABLE | |
| Feihel, Dennis (individual) | Administrator · NOT APPLICABLE | |
| Hoffman, Steven (individual) | Administrator · NOT APPLICABLE | |
| Jason, Mary (individual) | Administrator · NOT APPLICABLE | |
| Taylor, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Thrush, Tory (individual) | Administrator · NOT APPLICABLE | |
| Andrews, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Chamberlain, Joshua (individual) | Corporate Director · NOT APPLICABLE | |
| Jason, Mary (individual) | Corporate Director · NOT APPLICABLE | |
| Taylor, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Thrush, Tory (individual) | Corporate Director · NOT APPLICABLE | |
| Feihel, Dennis (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoffman, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Taylor, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Grandvue Medical Care Facility?
Grandvue Medical Care Facility has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Grandvue Medical Care Facility have?
It has 113 certified beds and cares for about 95 residents per day.
Has Grandvue Medical Care Facility been fined?
Yes. CMS lists 2 penalties in the last three years.
What is the phone number of Grandvue Medical Care Facility?
(231) 536-2286. The facility is located at 1728 South Peninsula Road, East Jordan, MI 49727.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.