Bay Bluffs-Emmet County Medical Care Facility

Nursing Home · Harbor Springs, MI

CMS overall rating 4/5 Government - County

CMS certification number235033

Contact & location

750 East Main Street
Harbor Springs, MI 49740
Emmet County
Phone
(231) 526-2161
ZIP code
49740 – all care providers

Open in Google Maps

Facility details

Certified beds
120
Residents per day
72.2 (60% occupied)
Ownership
Government - County
Legal name
Emmet County Medical Care Facility
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.14 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.62 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.59 (state 0.88 · U.S. 0.86)
Nurse aides
2.93 (state 2.33 · U.S. 2.32)
Weekend total
4.22 (state 3.50 · U.S. 3.42)
Nursing staff turnover
26.1 (state 44.1 · U.S. 45.8)%
RN turnover
25.0 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 13, 2026
Health deficiencies (last cycle)
12.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 17 fire safety
DateCitationSeverityStatus
2026-05-13 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
F0571 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-27
2026-05-13 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-05-13 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2025-04-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2024-04-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-04-26
2024-04-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-26

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Emmet (organization)5%+ Direct Ownership Interest · 100%
Ashley, Lisa (individual)Administrator · NOT APPLICABLE
Blanchard, Paul (individual)Administrator · NOT APPLICABLE
County of Emmet (organization)Administrator · NOT APPLICABLE
Cordova, Manuel (individual)Corporate Director · NOT APPLICABLE
Hansen, Carol (individual)Corporate Director · NOT APPLICABLE
Lively, Craig (individual)Corporate Director · NOT APPLICABLE
Ashley, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Becker, Sherry (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Bay Bluffs-Emmet County Medical Care Facility?

Bay Bluffs-Emmet County Medical Care Facility has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Bay Bluffs-Emmet County Medical Care Facility have?

It has 120 certified beds and cares for about 72 residents per day.

Has Bay Bluffs-Emmet County Medical Care Facility been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Bay Bluffs-Emmet County Medical Care Facility?

(231) 526-2161. The facility is located at 750 East Main Street, Harbor Springs, MI 49740.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.