Canal View - Houghton County

Nursing Home · Hancock, MI

CMS overall rating 4/5 Government - City/county

CMS certification number235031

Contact & location

1100 Quincy Street
Hancock, MI 49930
Houghton County
Phone
(906) 482-5050
ZIP code
49930 – all care providers

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Facility details

Certified beds
197
Residents per day
131.7 (67% occupied)
Ownership
Government - City/county
Legal name
Houghton County Medical Care Facility
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.90 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.30 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.35 (state 0.88 · U.S. 0.86)
Nurse aides
3.25 (state 2.33 · U.S. 2.32)
Weekend total
4.33 (state 3.50 · U.S. 3.42)
Nursing staff turnover
47.0 (state 44.1 · U.S. 45.8)%
RN turnover
28.6 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 28, 2026
Health deficiencies (last cycle)
7.0 (state 10.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
22 health · 30 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-28 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-28 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2025-09-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-09-26
2025-09-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-06
2024-11-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-18
2024-11-20 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-18
2024-11-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-18
2024-04-24 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-24
2024-03-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-04-02
2023-12-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-01-04
2023-12-08 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-01-04
2023-12-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-23
2023-12-08 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-04
2023-12-08 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-04
2023-12-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-04
2023-12-08 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-04
2023-12-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-08 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-01-04
2023-09-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $39,988 in fines.

DateTypeAmount
2024-03-06Fine$24,395
2023-12-08Payment Denial49 days payment denial
2023-12-08Fine$15,593

Ownership & management

NameRoleSince
Houghton County Medical Care Facility (organization)5%+ Direct Ownership Interest · 100%
Kinzel, Terry (individual)Administrator · NOT APPLICABLE
Laplander, Adam (individual)Administrator · NOT APPLICABLE
Hilgers, Christy (individual)Managing Control - Governing Body · NOT APPLICABLE
Jenich, Edward (individual)Managing Control - Governing Body · NOT APPLICABLE
Tervo, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Destrampe, Kara (individual)Operational/managerial Control · NOT APPLICABLE
Houghton County Medical Care Facility (organization)Operational/managerial Control · NOT APPLICABLE
Kinzel, Terry (individual)Operational/managerial Control · NOT APPLICABLE
Kuru, Ashley (individual)Operational/managerial Control · NOT APPLICABLE
Laplander, Adam (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Canal View - Houghton County?

Canal View - Houghton County has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Canal View - Houghton County have?

It has 197 certified beds and cares for about 132 residents per day.

Has Canal View - Houghton County been fined?

Yes. CMS lists 3 penalties totaling $39,988 in the last three years.

What is the phone number of Canal View - Houghton County?

(906) 482-5050. The facility is located at 1100 Quincy Street, Hancock, MI 49930.

Other nursing homes in Hancock

Compare all nursing homes in Hancock, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.