Our Island Home

Nursing Home · Nantucket, MA

CMS overall rating 5/5 Government - City

CMS certification number225772

Contact & location

East Creek Road
Nantucket, MA 02554
Nantucket County
Phone
(508) 228-0462
ZIP code
02554 – all care providers

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Facility details

Certified beds
45
Residents per day
32.8 (73% occupied)
Ownership
Government - City
Legal name
Town of Nantucket
Medicare certified since
August 1, 2007
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 5/5
State avg 3.1
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.97 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
1.13 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.28 (state 0.95 · U.S. 0.86)
Nurse aides
2.57 (state 2.26 · U.S. 2.32)
Weekend total
3.75 (state 3.48 · U.S. 3.42)
Nursing staff turnover
36.4 (state 38.2 · U.S. 45.8)%
RN turnover
42.9 (state 42.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 9, 2026
Health deficiencies (last cycle)
5.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 16 fire safety
DateCitationSeverityStatus
2026-04-09 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-09 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-09 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2025-05-08 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-21
2025-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-21
2024-05-09 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-05-09 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-05-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-05-09 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Town of Nantucket (organization)5%+ Direct Ownership Interest · 100%
Chretien, Rachel (individual)Corporate Director · NOT APPLICABLE
Gibson, C. Elizabeth (individual)Corporate Officer · NOT APPLICABLE
Chretien, Rachel (individual)Operational/managerial Control · NOT APPLICABLE
Town of Nantucket (organization)Operational/managerial Control · NOT APPLICABLE
Chretien, Rachel (individual)W-2 Managing Employee · NOT APPLICABLE
Dyer, Heather (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Our Island Home?

Our Island Home has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Our Island Home have?

It has 45 certified beds and cares for about 33 residents per day.

Has Our Island Home been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Our Island Home?

(508) 228-0462. The facility is located at East Creek Road, Nantucket, MA 02554.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.