Palmer Healthcare Center

Nursing Home · Palmer, MA

CMS overall rating 3/5 For profit - Corporation

CMS certification number225763

Contact & location

250 Shearer Street
Palmer, MA 01069
Hampden County
Phone
(413) 289-9887
ZIP code
01069 – all care providers

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Facility details

Certified beds
61
Residents per day
52.5 (86% occupied)
Ownership
For profit - Corporation
Legal name
Wellman Healthcare Group INC
Medicare certified since
February 15, 2002
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 1/5
State avg 3.3
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.18 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.72 (state 0.95 · U.S. 0.86)
Nurse aides
1.86 (state 2.26 · U.S. 2.32)
Weekend total
2.80 (state 3.48 · U.S. 3.42)
Nursing staff turnover
55.1 (state 38.2 · U.S. 45.8)%
RN turnover
66.7 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 6, 2026
Health deficiencies (last cycle)
5.0 (state 7.2 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
14 health · 5 fire safety
DateCitationSeverityStatus
2026-01-06 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-26
2026-01-06 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-26
2025-12-16 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-10
2025-12-16 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-10
2025-09-02 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-08
2024-09-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2024-09-26 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2024-09-26 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2024-09-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2024-09-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2024-09-26 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2024-09-26 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-01
2023-08-10 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-08-10 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Ascentria Consulting Services INC (organization)Administrator · NOT APPLICABLE
Cavalier, David (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Mintz, Joshua (individual)Administrator · NOT APPLICABLE
Twomagnets LLC (organization)Administrator · NOT APPLICABLE
Wellman Realty, LLC (organization)Administrator · NOT APPLICABLE
Cavalier, David (individual)Corporate Director · NOT APPLICABLE
Cavalier, David (individual)Corporate Officer · NOT APPLICABLE
Cavalier, David (individual)Direct Ownership Interest · NOT APPLICABLE
Wellman Realty, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Cavalier, David (individual)Operational/managerial Control · NOT APPLICABLE
Mintz, Joshua (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Palmer Healthcare Center?

Palmer Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Palmer Healthcare Center have?

It has 61 certified beds and cares for about 53 residents per day.

Has Palmer Healthcare Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Palmer Healthcare Center?

(413) 289-9887. The facility is located at 250 Shearer Street, Palmer, MA 01069.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.