Hadley Pointe Nursing Rehab & Care
Nursing Home · Hadley, MA
CMS certification number225697
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
Contact & location
20 North Maple StreetHadley, MA 01035
Hampshire County
- Phone
- (413) 584-5057
- ZIP code
- 01035 – all care providers
Facility details
- Certified beds
- 154
- Residents per day
- 89.2 (58% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Hadley Center LLC
- Medicare certified since
- March 5, 1996
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.12 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.36 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.78 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.98 (state 2.26 · U.S. 2.32)
- Weekend total
- 2.68 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 70.0 (state 38.2 · U.S. 45.8)%
- RN turnover
- 66.7 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 4 in the last year
Inspections
- Last standard inspection
- January 17, 2025
- Health deficiencies (last cycle)
- 26.0 (state 7.2 · U.S. 9.3)
- From complaints
- 9
- Citations on record (3 years)
- 48 health · 21 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-20 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-20 |
| 2026-01-20 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-20 |
| 2025-11-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-09-16 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-25 |
| 2025-09-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-25 |
| 2025-09-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-25 |
| 2025-09-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-25 |
| 2025-09-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-25 |
| 2025-09-16 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-25 |
| 2025-06-11 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-07 |
| 2025-01-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-02-20 |
| 2025-01-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2025-01-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
G Actual harm |
Corrected 2025-02-20 |
| 2025-01-17 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-03-25 |
| 2025-01-17 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. F0843 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-01-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-01-17 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Give the resident's representative the ability to exercise the resident's rights. F0551 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-01-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2025-01-17 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-20 |
| 2024-12-12 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-30 |
| 2024-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-10-04 |
| 2023-11-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2023-11-02 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2023-11-02 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2023-11-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2023-11-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2023-11-02 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2022-04-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-02 |
| 2022-04-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-13 |
| 2022-04-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-13 |
| 2022-04-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-13 |
| 2022-04-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-13 |
| 2022-04-05 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-24 |
| 2022-04-05 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-24 |
| 2022-04-05 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-13 |
| 2022-04-05 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-13 |
| 2022-04-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $85,596 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-01-17 | Fine | $76,278 |
| 2024-08-22 | Fine | $9,318 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| RW North Maple Street Operations, LLC (organization) | 5%+ Direct Ownership Interest | |
| Galloway Ma Opco Holdings LLC (organization) | 5%+ Indirect Ownership Interest · 30% | |
| Red Deer Investments, LLC (organization) | 5%+ Indirect Ownership Interest · 70% | |
| Mehaffy, Ryan (individual) | Administrator · NOT APPLICABLE | |
| Mintz, Joshua (individual) | Administrator · NOT APPLICABLE | |
| Phaeton, Yves (individual) | Administrator · NOT APPLICABLE | |
| Pointclickcare Technologies, INC. (organization) | Administrator · NOT APPLICABLE | |
| Kanarek, Dovid (individual) | Corporate Director · NOT APPLICABLE | |
| Levy, Aaron (individual) | Corporate Director · NOT APPLICABLE | |
| Mehaffy, Ryan (individual) | Corporate Director · NOT APPLICABLE | |
| Kanarek, Dovid (individual) | Corporate Officer · NOT APPLICABLE | |
| Levy, Aaron (individual) | Corporate Officer · NOT APPLICABLE | |
| Weisz, David (individual) | Corporate Officer · NOT APPLICABLE | |
| Weisz, David (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Levy, Aaron (individual) | General Partnership Interest · NOT APPLICABLE | |
| Kanarek, Dovid (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Kanarek, Dovid (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Levy, Aaron (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Checiek, Aneta (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Eisen, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gray, Tzvi (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kanarek, Dovid (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kaufman, Menachem (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Levy, Aaron (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lynds, Laryssa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Marek, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mehaffy, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mintz, Joshua (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Phaeton, Yves (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hadley Pointe Nursing Rehab & Care?
Hadley Pointe Nursing Rehab & Care has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Hadley Pointe Nursing Rehab & Care have?
It has 154 certified beds and cares for about 89 residents per day.
Has Hadley Pointe Nursing Rehab & Care been fined?
Yes. CMS lists 2 penalties totaling $85,596 in the last three years.
What is the phone number of Hadley Pointe Nursing Rehab & Care?
(413) 584-5057. The facility is located at 20 North Maple Street, Hadley, MA 01035.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.