Hillcrest Commons Nursing & Rehabilitation Center
Nursing Home · Pittsfield, MA
CMS certification number225687
Contact & location
169 Valentine RoadPittsfield, MA 01201
Berkshire County
- Phone
- (413) 445-2300
- ZIP code
- 01201 – all care providers
Facility details
- Certified beds
- 265
- Residents per day
- 231.0 (87% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Hillcrest Extended Care Services, INC
- Chain
- Integritus Healthcare (14 facilities, avg 2.8★)
- Medicare certified since
- July 31, 1995
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.75 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.38 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.04 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.32 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.27 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 34.5 (state 38.2 · U.S. 45.8)%
- RN turnover
- 27.3 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- March 25, 2025
- Health deficiencies (last cycle)
- 21.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 50 health · 9 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-03-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-05-05 |
| 2025-03-25 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-05-05 |
| 2024-01-09 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-16 |
| 2024-01-09 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-02-16 |
| 2023-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-08-19 |
| 2022-06-14 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-14 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2022-07-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $11,629 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-08-22 | Fine | $11,629 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willowood Extended Care Services INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Integritus Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Integritus Healthcare Management Services INC (organization) | 5%+ Indirect Ownership Interest | |
| Integritus Healthcare INC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Consolati, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Gingras, Marcie Jo (individual) | Administrator · NOT APPLICABLE | |
| Integritus Healthcare Management Services INC (organization) | Administrator · NOT APPLICABLE | |
| Jones, William (individual) | Administrator · NOT APPLICABLE | |
| Kovacs, Jule (individual) | Administrator · NOT APPLICABLE | |
| Willowood Extended Care Services INC (organization) | Administrator · NOT APPLICABLE | |
| Gingras, Marcie Jo (individual) | Corporate Officer · NOT APPLICABLE | |
| Jones, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Consolati, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Integritus Healthcare Management Services INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Kovacs, Jule (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Willowood Extended Care Services INC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hillcrest Commons Nursing & Rehabilitation Center?
Hillcrest Commons Nursing & Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Hillcrest Commons Nursing & Rehabilitation Center have?
It has 265 certified beds and cares for about 231 residents per day.
Has Hillcrest Commons Nursing & Rehabilitation Center been fined?
Yes. CMS lists 1 penalty totaling $11,629 in the last three years.
Who owns Hillcrest Commons Nursing & Rehabilitation Center?
It is part of Integritus Healthcare and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Hillcrest Commons Nursing & Rehabilitation Center?
(413) 445-2300. The facility is located at 169 Valentine Road, Pittsfield, MA 01201.
Other nursing homes in Pittsfield
-
Mt Greylock Extended Care Facility
Nursing Home · Pittsfield, MA · 100 beds
★★★★★ -
Berkshire Place
Nursing Home · Pittsfield, MA · 54 beds
★★★★ -
Springside Rehabilitation and Skilled Care Center
Nursing Home · Pittsfield, MA · 135 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.