Life Care Center of Auburn
Nursing Home · Auburn, MA
CMS certification number225661
Contact & location
14 Masonic CircleAuburn, MA 01501
Worcester County
- Phone
- (508) 832-4800
- ZIP code
- 01501 – all care providers
Facility details
- Certified beds
- 154
- Residents per day
- 135.3 (88% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Auburn Medical Investors, LLC
- Chain
- Life Care Centers of America (194 facilities, avg 3.4★)
- Medicare certified since
- December 1, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.83 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.60 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.15 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.09 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.22 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 30.1 (state 38.2 · U.S. 45.8)%
- RN turnover
- 31.3 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 18, 2025
- Health deficiencies (last cycle)
- 5.0 (state 7.2 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 36 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-23 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2025-06-18 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-06-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-06-18 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-06-18 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-07-10 |
| 2025-01-03 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2025-01-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2025-01-03 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-04-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-05-07 |
| 2024-04-10 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-05-07 |
| 2024-04-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-04-10 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-05-07 |
| 2022-12-05 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
| 2022-12-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-01-04 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $29,738 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-10 | Fine | $29,738 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Fontain, Cathrine (individual) | Administrator · NOT APPLICABLE | |
| Lacerda De La Cruz, Eliesel (individual) | Administrator · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Administrator · NOT APPLICABLE | |
| Preston, Forrest (individual) | Administrator · NOT APPLICABLE | |
| Cross, Cindy (individual) | Corporate Officer · NOT APPLICABLE | |
| Henry, Terry (individual) | Corporate Officer · NOT APPLICABLE | |
| Lay, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Swanker, Richard (individual) | Corporate Officer · NOT APPLICABLE | |
| Thurmond, Joan (individual) | Corporate Officer · NOT APPLICABLE | |
| Developers Investment Company INC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Fontain, Cathrine (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Long, Zofia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Szabo, Sherry (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Developers Investment Company INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Fletcher, Todd (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fontain, Cathrine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lacerda De La Cruz, Eliesel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Long, Zofia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Preston, Aubrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Szabo, Sherry (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ziegler, James (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Life Care Center of Auburn?
Life Care Center of Auburn has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Life Care Center of Auburn have?
It has 154 certified beds and cares for about 135 residents per day.
Has Life Care Center of Auburn been fined?
Yes. CMS lists 1 penalty totaling $29,738 in the last three years.
Who owns Life Care Center of Auburn?
It is part of Life Care Centers of America and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Life Care Center of Auburn?
(508) 832-4800. The facility is located at 14 Masonic Circle, Auburn, MA 01501.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.