Elmhurst Healthcare (The)

Nursing Home · Melrose, MA

CMS overall rating 5/5 For profit - Corporation

CMS certification number225659

Contact & location

743 Main Street
Melrose, MA 02176
Middlesex County
Phone
(781) 662-7500
ZIP code
02176 – all care providers

Open in Google Maps

Facility details

Certified beds
45
Residents per day
30.9 (69% occupied)
Ownership
For profit - Corporation
Legal name
743 Main Street Operator LLC
Chain
Next Step Healthcare (14 facilities, avg 1.7★)
Medicare certified since
December 30, 1994
Participates in
Medicare
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 3.0
Staffing★★★★★ 5/5
State avg 3.1
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay qualityNot rated
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.32 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
1.14 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.06 (state 0.95 · U.S. 0.86)
Nurse aides
2.11 (state 2.26 · U.S. 2.32)
Weekend total
4.12 (state 3.48 · U.S. 3.42)
Nursing staff turnover
38.1 (state 38.2 · U.S. 45.8)%
RN turnover
22.2 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 11, 2025
Health deficiencies (last cycle)
0.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
20 health · 11 fire safety
DateCitationSeverityStatus
2024-07-10 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-26
2024-07-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-26
2024-07-10 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-26
2024-07-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-26
2023-05-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-30
2023-05-10 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-05-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Likhi, Rishi (individual)Administrator · NOT APPLICABLE
Next Step Healthcare LLC (organization)Administrator · NOT APPLICABLE
Weiss, Alexis (individual)Administrator · NOT APPLICABLE
Dell'anno, Damian (individual)Corporate Officer · NOT APPLICABLE
Stephan, William (individual)Corporate Officer · NOT APPLICABLE
Likhi, Rishi (individual)Operational/managerial Control · NOT APPLICABLE
Next Step Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Weiss, Alexis (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Elmhurst Healthcare (The)?

Elmhurst Healthcare (The) has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Elmhurst Healthcare (The) have?

It has 45 certified beds and cares for about 31 residents per day.

Has Elmhurst Healthcare (The) been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Elmhurst Healthcare (The)?

It is part of Next Step Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Elmhurst Healthcare (The)?

(781) 662-7500. The facility is located at 743 Main Street, Melrose, MA 02176.

Other nursing homes in Melrose

Compare all nursing homes in Melrose, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.