Overlook Masonic Health Center
Nursing Home · Charlton, MA
CMS certification number225643
Contact & location
88 Masonic Home RoadCharlton, MA 01507
Worcester County
- Phone
- (508) 434-2214
- ZIP code
- 01507 – all care providers
Facility details
- Certified beds
- 181
- Residents per day
- 109.1 (60% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Overlook Masonic Health Center INC
- Medicare certified since
- September 1, 1994
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.40 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.78 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.07 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.56 (state 2.26 · U.S. 2.32)
- Weekend total
- 4.08 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 40.1 (state 38.2 · U.S. 45.8)%
- RN turnover
- 38.1 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 15, 2025
- Health deficiencies (last cycle)
- 4.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 14 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-05-15 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-25 |
| 2025-05-15 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-25 |
| 2025-05-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-25 |
| 2025-05-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-25 |
| 2024-02-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-02-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-02-20 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-02-20 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-02-20 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-02-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-02-20 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2023-11-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2022-08-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-06 |
| 2022-08-29 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Campbell, Tameryn (individual) | Corporate Officer · NOT APPLICABLE | |
| Jones, Pamela (individual) | Corporate Officer · NOT APPLICABLE | |
| Whitten, Robert (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Overlook Masonic Health Center?
Overlook Masonic Health Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Overlook Masonic Health Center have?
It has 181 certified beds and cares for about 109 residents per day.
Has Overlook Masonic Health Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Overlook Masonic Health Center?
(508) 434-2214. The facility is located at 88 Masonic Home Road, Charlton, MA 01507.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.