Riverbend of South Natick

Nursing Home · S Natick, MA

CMS overall rating 5/5 For profit - Corporation

CMS certification number225615

Contact & location

34 South Lincoln Street
S Natick, MA 01760
Middlesex County
Phone
(508) 653-8330
ZIP code
01760 – all care providers

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Facility details

Certified beds
55
Residents per day
32.0 (58% occupied)
Ownership
For profit - Corporation
Legal name
34 Lincoln Street INC
Chain
Rehabilitation Associates (6 facilities, avg 3.8★)
Medicare certified since
March 1, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 5/5
State avg 3.1
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.19 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
1.06 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.46 (state 0.95 · U.S. 0.86)
Nurse aides
2.66 (state 2.26 · U.S. 2.32)
Weekend total
3.82 (state 3.48 · U.S. 3.42)
Nursing staff turnover
38.5 (state 38.2 · U.S. 45.8)%
RN turnover
71.4 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 7, 2025
Health deficiencies (last cycle)
2.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 11 fire safety
DateCitationSeverityStatus
2025-08-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-07 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-08-08
2024-06-05 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-05 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2024-06-05 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2024-06-05 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2024-06-05 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2024-06-05 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-05 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-05 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-05 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-05 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-07-15
2023-01-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-01-30
2023-01-09 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-01-30
2023-01-09 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-30
2023-01-09 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-30
2023-01-09 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-30
2023-01-09 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Thisse, Marion (individual)5%+ Direct Ownership Interest · 100%
Thisse, Peter (individual)Corporate Director · NOT APPLICABLE
Danahy, Elaine (individual)Operational/managerial Control · NOT APPLICABLE
Rehabilitation Associates INC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Riverbend of South Natick?

Riverbend of South Natick has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Riverbend of South Natick have?

It has 55 certified beds and cares for about 32 residents per day.

Has Riverbend of South Natick been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Riverbend of South Natick?

It is part of Rehabilitation Associates and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Riverbend of South Natick?

(508) 653-8330. The facility is located at 34 South Lincoln Street, S Natick, MA 01760.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.