Mount Carmel Care Center
Nursing Home · Lenox, MA
CMS certification number225581
Contact & location
320 Pittsfield RoadLenox, MA 01240
Berkshire County
- Phone
- (413) 637-2660
- ZIP code
- 01240 – all care providers
Facility details
- Certified beds
- 69
- Residents per day
- 63.1 (91% occupied)
- Ownership
- Non profit - Church related
- Legal name
- Mount Carmel Care Center, INC.
- Chain
- Carmelite Sisters for the Aged and Infirmed (3 facilities, avg 3.7★)
- Medicare certified since
- June 3, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.10 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.68 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.33 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.10 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.85 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 73.3 (state 38.2 · U.S. 45.8)%
- RN turnover
- 68.8 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 23, 2025
- Health deficiencies (last cycle)
- 6.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 22 health · 3 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-04-23 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-30 |
| 2025-04-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-30 |
| 2025-04-23 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-30 |
| 2025-04-23 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-07 |
| 2025-04-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-30 |
| 2024-04-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-05-17 |
| 2024-04-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-10 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-14 |
| 2024-04-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-14 |
| 2024-04-10 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-10 |
| 2024-04-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-14 |
| 2024-04-10 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-14 |
| 2024-04-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-10 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2023-01-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-17 |
| 2023-01-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-16 |
| 2023-01-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-14 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $46,410 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-10 | Fine | $46,410 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| The Carmelite System INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Carmelite Sisters for the Aged and Infirm, INC. (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Kirby, Craig (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Haley, Margaret (individual) | Corporate Director · NOT APPLICABLE | |
| Heery, Mary (individual) | Corporate Director · NOT APPLICABLE | |
| Kasper, Rose (individual) | Corporate Director · NOT APPLICABLE | |
| Kearns, John (individual) | Corporate Director · NOT APPLICABLE | |
| Randall, Diane (individual) | Corporate Director · NOT APPLICABLE | |
| Rawdon, Patricia (individual) | Corporate Director · NOT APPLICABLE | |
| Kasper, Rose (individual) | Corporate Officer · NOT APPLICABLE | |
| Randall, Diane (individual) | Corporate Officer · NOT APPLICABLE | |
| The Carmelite System INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ouimette, Jodi (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Mount Carmel Care Center?
Mount Carmel Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Mount Carmel Care Center have?
It has 69 certified beds and cares for about 63 residents per day.
Has Mount Carmel Care Center been fined?
Yes. CMS lists 1 penalty totaling $46,410 in the last three years.
Who owns Mount Carmel Care Center?
It is part of Carmelite Sisters for the Aged and Infirmed and is classified as non profit - church related. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Mount Carmel Care Center?
(413) 637-2660. The facility is located at 320 Pittsfield Road, Lenox, MA 01240.
Other nursing homes in Lenox
-
Kimball Farms Nursing Care Center
Nursing Home · Lenox, MA · 74 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.