Life Care Center Of Merrimack Valley
Nursing Home · Billerica, MA
CMS certification number225546
Contact & location
80 Boston RoadBillerica, MA 01862
Middlesex County
- Phone
- (978) 667-2166
- ZIP code
- 01862 – all care providers
Facility details
- Certified beds
- 124
- Residents per day
- 111.6 (90% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Merrimack Valley Operations, LLC
- Chain
- Life Care Centers of America (194 facilities, avg 3.4★)
- Medicare certified since
- March 15, 1992
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.09 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.71 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.00 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.39 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.59 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 38.8 (state 38.2 · U.S. 45.8)%
- RN turnover
- 52.4 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 10, 2025
- Health deficiencies (last cycle)
- 6.0 (state 7.2 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 27 health · 1 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2025-12-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-10 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-08-14 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-05 |
| 2024-12-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
H Actual harm |
Corrected 2025-01-02 |
| 2024-12-04 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
H Actual harm |
Corrected 2025-01-02 |
| 2024-12-04 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. F0841 · Nursing and Physician Services Deficiencies · complaint inspection |
H Actual harm |
Corrected 2025-01-02 |
| 2024-12-04 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
G Actual harm |
Corrected 2025-01-02 |
| 2024-12-04 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F0837 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. F0840 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2023-11-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-11-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-11-22 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-11-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $161,920 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-12-04 | Fine | $161,920 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Faustin, Moseline (individual) | Administrator · NOT APPLICABLE | |
| Finkel, Noah (individual) | Administrator · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Administrator · NOT APPLICABLE | |
| Preston, Forrest (individual) | Administrator · NOT APPLICABLE | |
| Cross, Cindy (individual) | Corporate Officer · NOT APPLICABLE | |
| Henry, Terry (individual) | Corporate Officer · NOT APPLICABLE | |
| Thurmond, Joan (individual) | Corporate Officer · NOT APPLICABLE | |
| Preston, Forrest (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Faustin, Moseline (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Janiak, Andrea (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Long, Zofia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Faustin, Moseline (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Finkel, Noah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fletcher, Todd (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Janiak, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lay, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Long, Zofia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Preston, Aubrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Preston, Forrest (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Swanker, Richard (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ziegler, James (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Life Care Center Of Merrimack Valley?
Life Care Center Of Merrimack Valley has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Life Care Center Of Merrimack Valley have?
It has 124 certified beds and cares for about 112 residents per day.
Has Life Care Center Of Merrimack Valley been fined?
Yes. CMS lists 1 penalty totaling $161,920 in the last three years.
Who owns Life Care Center Of Merrimack Valley?
It is part of Life Care Centers of America and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Life Care Center Of Merrimack Valley?
(978) 667-2166. The facility is located at 80 Boston Road, Billerica, MA 01862.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.