Carlyle House

Nursing Home · Framingham, MA

CMS overall rating 1/5 For profit - Corporation

CMS certification number225541

Contact & location

342 Winter Street
Framingham, MA 01701
Middlesex County
Phone
(508) 879-6100
ZIP code
01701 – all care providers

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Facility details

Certified beds
55
Residents per day
49.2 (89% occupied)
Ownership
For profit - Corporation
Legal name
We Do Care, INC
Medicare certified since
December 1, 1991
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 3.0
Staffing★★★★★ 1/5
State avg 3.1
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.36 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.43 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.23 (state 0.95 · U.S. 0.86)
Nurse aides
2.71 (state 2.26 · U.S. 2.32)
Weekend total
3.79 (state 3.48 · U.S. 3.42)
Nursing staff turnover
42.9 (state 38.2 · U.S. 45.8)%
RN turnover
57.1 (state 42.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 29, 2025
Health deficiencies (last cycle)
7.0 (state 7.2 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
22 health · 5 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-02-25
2026-01-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-02-25
2025-07-29 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-12
2025-07-29 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-12
2025-07-29 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-12
2025-07-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-12
2025-07-29 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-12
2025-03-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-03-14
2025-03-03 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-03-14
2025-03-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2024-05-01 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2024-05-01 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2024-05-01 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2024-05-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2024-05-01 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2024-05-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-06-10
2022-11-07 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-06
2022-11-07 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-06
2022-11-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-06
2022-11-07 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-06
2022-11-07 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-06
2022-11-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $25,263 in fines.

DateTypeAmount
2026-01-27Fine$9,110
2025-03-03Fine$16,153

Ownership & management

NameRoleSince
Morgan, Christopher (individual)5%+ Direct Ownership Interest · 7%
Morgan, Joseph (individual)5%+ Direct Ownership Interest · 85%
Morgan, Michael (individual)5%+ Direct Ownership Interest · 7%
U.S. Department of Housing and Urban Development (organization)5%+ Mortgage Interest · NOT APPLICABLE
Newport Real Estate Capital LLC (organization)5%+ Security Interest · NOT APPLICABLE
Anand, Ajay (individual)Administrator · NOT APPLICABLE
Benedetti, John (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Droeske, Kristen (individual)Administrator · NOT APPLICABLE
Morgan, Janet (individual)Administrator · NOT APPLICABLE
Romano, Lauren (individual)Administrator · NOT APPLICABLE
Smithers, Jonathan (individual)Administrator · NOT APPLICABLE
Morgan, Joseph (individual)Corporate Director · NOT APPLICABLE
Morgan, Joseph (individual)Corporate Officer · NOT APPLICABLE
Anand, Ajay (individual)Operational/managerial Control · NOT APPLICABLE
Benedetti, John (individual)Operational/managerial Control · NOT APPLICABLE
Droeske, Kristen (individual)Operational/managerial Control · NOT APPLICABLE
Legrand, Omar (individual)Operational/managerial Control · NOT APPLICABLE
Legrand, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Rizik, Shantal (individual)Operational/managerial Control · NOT APPLICABLE
Romano, Lauren (individual)Operational/managerial Control · NOT APPLICABLE
Shea, Mary (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Carlyle House?

Carlyle House has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Carlyle House have?

It has 55 certified beds and cares for about 49 residents per day.

Has Carlyle House been fined?

Yes. CMS lists 2 penalties totaling $25,263 in the last three years.

What is the phone number of Carlyle House?

(508) 879-6100. The facility is located at 342 Winter Street, Framingham, MA 01701.

Other nursing homes in Framingham

Compare all nursing homes in Framingham, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.