Andover Forest Post Acute Care Center

Nursing Home · North Andover, MA

CMS overall rating 2/5 For profit - Corporation

CMS certification number225530

Contact & location

1801 Turnpike Street
North Andover, MA 01845
Essex County
Phone
(978) 688-1212
ZIP code
01845 – all care providers

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Facility details

Certified beds
142
Residents per day
114.9 (81% occupied)
Ownership
For profit - Corporation
Legal name
Andover Forest Post Acute Care Center LLC
Chain
Stern Consultants (22 facilities, avg 2.5★)
Medicare certified since
October 5, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 3.0
Staffing★★★★★ 2/5
State avg 3.1
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.59 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.44 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.03 (state 0.95 · U.S. 0.86)
Nurse aides
2.11 (state 2.26 · U.S. 2.32)
Weekend total
3.08 (state 3.48 · U.S. 3.42)
Nursing staff turnover
38.9 (state 38.2 · U.S. 45.8)%
RN turnover
60.0 (state 42.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 16, 2026
Health deficiencies (last cycle)
6.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
40 health · 18 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-16 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-04
2026-04-16 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-04
2026-04-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-04
2026-04-16 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-04
2026-04-16 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2026-05-04
2026-04-16 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2026-05-04
2025-03-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2024-04-12 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2024-04-12
2024-04-12 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-25
2024-04-12 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-04-25
2023-09-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-11-06
2023-09-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-09-18
2023-08-29 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-09-20
2023-08-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-09-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $44,265 in fines.

DateTypeAmount
2024-04-12Fine$25,847
2023-09-26Fine$10,517
2023-08-29Fine$7,901

Ownership & management

NameRoleSince
Friedman, Shana (individual)5%+ Direct Ownership Interest · 12%
Com Family Trust (organization)5%+ Indirect Ownership Interest · 10%
Com Family Trust (organization)Administrator · NOT APPLICABLE
Cordeiro, Kalie (individual)Administrator · NOT APPLICABLE
E Newhouse Family Trust (organization)Administrator · NOT APPLICABLE
Erblich, Avraham (individual)Administrator · NOT APPLICABLE
Etn Family Holdings LLC (organization)Administrator · NOT APPLICABLE
Friedman, Shana (individual)Administrator · NOT APPLICABLE
Hernandez, Amanda (individual)Administrator · NOT APPLICABLE
Millman, Chaim (individual)Administrator · NOT APPLICABLE
Newhouse, Eric (individual)Administrator · NOT APPLICABLE
Sheps, Boruch (individual)Administrator · NOT APPLICABLE
Stern, Bezalel (individual)Administrator · NOT APPLICABLE
T Newhouse Family Trust (organization)Administrator · NOT APPLICABLE
Tlco Holdings LLC (organization)Administrator · NOT APPLICABLE
TLM Family Trust (organization)Administrator · NOT APPLICABLE
Etn Family Holdings LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Tlco Holdings LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Millman, Chaim (individual)Indirect Ownership Interest · NOT APPLICABLE
Newhouse, Eric (individual)Indirect Ownership Interest · NOT APPLICABLE
Hernandez, Amanda (individual)Managing Control - Governing Body · NOT APPLICABLE
Millman, Chaim (individual)Managing Control - Governing Body · NOT APPLICABLE
Newhouse, Eric (individual)Managing Control - Governing Body · NOT APPLICABLE
Cordeiro, Kalie (individual)Operational/managerial Control · NOT APPLICABLE
Erblich, Avraham (individual)Operational/managerial Control · NOT APPLICABLE
Etn Family Holdings LLC (organization)Operational/managerial Control · NOT APPLICABLE
Hernandez, Amanda (individual)Operational/managerial Control · NOT APPLICABLE
Millman, Chaim (individual)Operational/managerial Control · NOT APPLICABLE
Tlco Holdings LLC (organization)Operational/managerial Control · NOT APPLICABLE
Millman, Chaim (individual)Trustee Of The Snf · NOT APPLICABLE
Newhouse, Eric (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Andover Forest Post Acute Care Center?

Andover Forest Post Acute Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Andover Forest Post Acute Care Center have?

It has 142 certified beds and cares for about 115 residents per day.

Has Andover Forest Post Acute Care Center been fined?

Yes. CMS lists 3 penalties totaling $44,265 in the last three years.

Who owns Andover Forest Post Acute Care Center?

It is part of Stern Consultants and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Andover Forest Post Acute Care Center?

(978) 688-1212. The facility is located at 1801 Turnpike Street, North Andover, MA 01845.

Other nursing homes in North Andover

  • Meadows, The Nursing Home · North Andover, MA · 60 beds ★★★★★
  • Prescott House Nursing Home · North Andover, MA · 126 beds ★★

Compare all nursing homes in North Andover, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.