D'Youville Senior Care

Nursing Home · Lowell, MA

CMS overall rating 1/5 Non profit - Corporation

CMS certification number225515

Contact & location

981 Varnum Avenue
Lowell, MA 01854
Middlesex County
Phone
(978) 458-4083
ZIP code
01854 – all care providers

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Facility details

Certified beds
208
Residents per day
197.6 (95% occupied)
Ownership
Non profit - Corporation
Legal name
D Youville Senior Care INC
Medicare certified since
July 1, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.79 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.20 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.43 (state 0.95 · U.S. 0.86)
Nurse aides
2.16 (state 2.26 · U.S. 2.32)
Weekend total
3.53 (state 3.48 · U.S. 3.42)
Nursing staff turnover
36.4 (state 38.2 · U.S. 45.8)%
RN turnover
42.9 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 15, 2026
Health deficiencies (last cycle)
22.0 (state 7.2 · U.S. 9.3)
From complaints
7
Citations on record (3 years)
41 health · 13 fire safety
DateCitationSeverityStatus
2026-06-29 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-23
2026-04-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-02-17 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-13
2026-02-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-13
2026-01-13 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-27
2026-01-13 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-13 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2025-12-04 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-31
2025-04-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-02
2025-04-11 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2025-04-11 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-07
2024-08-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-25
2024-05-31 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22
2024-05-31 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Altenweg, Mark (individual)Corporate Director · NOT APPLICABLE
Prendergast, Naomi (individual)Corporate Director · NOT APPLICABLE
Altenweg, Mark (individual)Corporate Officer · NOT APPLICABLE
Prendergast, Naomi (individual)Corporate Officer · NOT APPLICABLE
Altenweg, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Archambault, Jeanne (individual)Operational/managerial Control · NOT APPLICABLE
Bresnick, Louis (individual)Operational/managerial Control · NOT APPLICABLE
Brown, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Clermont, Joaseph (individual)Operational/managerial Control · NOT APPLICABLE
Cochran, Mark (individual)Operational/managerial Control · NOT APPLICABLE
D'youville Leadership Solutions, INC (organization)Operational/managerial Control · NOT APPLICABLE
Ferrick, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Frechette, Gerard (individual)Operational/managerial Control · NOT APPLICABLE
Gori, Peter (individual)Operational/managerial Control · NOT APPLICABLE
Hoey, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Howard, Carol (individual)Operational/managerial Control · NOT APPLICABLE
Knight, Margaret (individual)Operational/managerial Control · NOT APPLICABLE
Larochelle, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Leblanc, Pauline (individual)Operational/managerial Control · NOT APPLICABLE
Linnehan, James (individual)Operational/managerial Control · NOT APPLICABLE
Malo, Prescille (individual)Operational/managerial Control · NOT APPLICABLE
Martin, William (individual)Operational/managerial Control · NOT APPLICABLE
Prendergast, Naomi (individual)Operational/managerial Control · NOT APPLICABLE
Ramirez, Judith (individual)Operational/managerial Control · NOT APPLICABLE
Sutcliffe, Arthur (individual)Operational/managerial Control · NOT APPLICABLE
Young, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Altenweg, Mark (individual)W-2 Managing Employee · NOT APPLICABLE
Ferrick, Michael (individual)W-2 Managing Employee · NOT APPLICABLE
Harden, Diane (individual)W-2 Managing Employee · NOT APPLICABLE
Prendergast, Naomi (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of D'Youville Senior Care?

D'Youville Senior Care has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does D'Youville Senior Care have?

It has 208 certified beds and cares for about 198 residents per day.

Has D'Youville Senior Care been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of D'Youville Senior Care?

(978) 458-4083. The facility is located at 981 Varnum Avenue, Lowell, MA 01854.

Other nursing homes in Lowell

Compare all nursing homes in Lowell, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.