South Cove Manor Nursing & Rehabilitation Center
Nursing Home · Quincy, MA
CMS certification number225514
Contact & location
288 Washington StreetQuincy, MA 02169
Norfolk County
- Phone
- (617) 423-0590
- ZIP code
- 02169 – all care providers
Facility details
- Certified beds
- 141
- Residents per day
- 135.6 (96% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- South Cove Manor Nursing and Rehabilitation Center INC
- Medicare certified since
- July 1, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.63 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.64 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.62 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.37 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.39 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 13.8 (state 38.2 · U.S. 45.8)%
- RN turnover
- 25.0 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 9, 2025
- Health deficiencies (last cycle)
- 0.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 16 health · 7 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-07-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2023-05-26 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-15 |
| 2023-05-26 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-06-15 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cambridge Savings Bank (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Cambridge Savings Bank (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Porter Securities INC II (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Cambridge Savings Bank (organization) | Administrator · NOT APPLICABLE | |
| Chen, Li (individual) | Administrator · NOT APPLICABLE | |
| Graves, William (individual) | Administrator · NOT APPLICABLE | |
| Hanson, Scott (individual) | Administrator · NOT APPLICABLE | |
| Stevenson, John (individual) | Administrator · NOT APPLICABLE | |
| Symbria Rehab, INC. (organization) | Administrator · NOT APPLICABLE | |
| Bowler, Marianne (individual) | Corporate Director · NOT APPLICABLE | |
| Chang, Hemmie (individual) | Corporate Director · NOT APPLICABLE | |
| Cheng, Philip (individual) | Corporate Director · NOT APPLICABLE | |
| Chin, May (individual) | Corporate Director · NOT APPLICABLE | |
| Chin, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Daley, Lisa (individual) | Corporate Director · NOT APPLICABLE | |
| Elkerton, Stanley (individual) | Corporate Director · NOT APPLICABLE | |
| Lai, Leonard (individual) | Corporate Director · NOT APPLICABLE | |
| Law, Ho (individual) | Corporate Director · NOT APPLICABLE | |
| Lui, Richard (individual) | Corporate Director · NOT APPLICABLE | |
| Luo, Xu (individual) | Corporate Director · NOT APPLICABLE | |
| O'sullivan, Heather (individual) | Corporate Director · NOT APPLICABLE | |
| Qu, Jason (individual) | Corporate Director · NOT APPLICABLE | |
| Rose, Alice (individual) | Corporate Director · NOT APPLICABLE | |
| Schlichte, Eric (individual) | Corporate Director · NOT APPLICABLE | |
| Schlichte, Helen (individual) | Corporate Director · NOT APPLICABLE | |
| Ting, David (individual) | Corporate Director · NOT APPLICABLE | |
| Wong, Olivia (individual) | Corporate Director · NOT APPLICABLE | |
| Yee, Hon (individual) | Corporate Director · NOT APPLICABLE | |
| Chang, Hemmie (individual) | Corporate Officer · NOT APPLICABLE | |
| Chen, Li (individual) | Corporate Officer · NOT APPLICABLE | |
| Graves, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Hanson, Scott (individual) | Corporate Officer · NOT APPLICABLE | |
| Law, Ho (individual) | Corporate Officer · NOT APPLICABLE | |
| Chen, Li (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Graves, William (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stevenson, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Symbria Rehab, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of South Cove Manor Nursing & Rehabilitation Center?
South Cove Manor Nursing & Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does South Cove Manor Nursing & Rehabilitation Center have?
It has 141 certified beds and cares for about 136 residents per day.
Has South Cove Manor Nursing & Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of South Cove Manor Nursing & Rehabilitation Center?
(617) 423-0590. The facility is located at 288 Washington Street, Quincy, MA 02169.
Other nursing homes in Quincy
-
Alliance Health at Marina Bay
Nursing Home · Quincy, MA · 167 beds
★★★ -
Hancock Park Rehabiliation and Nursing Center
Nursing Home · Quincy, MA · 142 beds
★★★ -
Regalcare at Quincy
Nursing Home · Quincy, MA · 71 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.