JML Care Center INC

Nursing Home · Falmouth, MA

CMS overall rating 1/5 Non profit - Corporation

CMS certification number225369

Contact & location

184 Ter Heun Drive
Falmouth, MA 02540
Barnstable County
Phone
(508) 457-4621
ZIP code
02540 – all care providers

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Facility details

Certified beds
132
Residents per day
89.4 (68% occupied)
Ownership
Non profit - Corporation
Legal name
JML Care Center, INC
Medicare certified since
December 27, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 1/5
State avg 3.1
Quality measures★★★★★ 1/5
State avg 3.3
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.92 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.66 (state 0.95 · U.S. 0.86)
Nurse aides
1.63 (state 2.26 · U.S. 2.32)
Weekend total
2.70 (state 3.48 · U.S. 3.42)
Nursing staff turnover
40.9 (state 38.2 · U.S. 45.8)%
RN turnover
40.0 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 24, 2026
Health deficiencies (last cycle)
5.0 (state 7.2 · U.S. 9.3)
From complaints
0
Infection control citations
1
Citations on record (3 years)
23 health · 11 fire safety
DateCitationSeverityStatus
2026-03-24 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-01
2026-03-24 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-01
2026-03-24 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-01
2026-03-24 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-01
2026-03-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-01
2025-02-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-12
2025-02-06 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-03-12
2025-02-06 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-03-12
2023-12-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-12-14 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-12-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-12-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-12-14 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-12-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-12-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-19
2023-11-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Pino, Colleen (individual)Corporate Director · NOT APPLICABLE
Lauf, Michael (individual)Corporate Officer · NOT APPLICABLE
McDonough Anastos, Mary (individual)W-2 Managing Employee · NOT APPLICABLE
Spofford, Robin (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of JML Care Center INC?

JML Care Center INC has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does JML Care Center INC have?

It has 132 certified beds and cares for about 89 residents per day.

Has JML Care Center INC been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of JML Care Center INC?

(508) 457-4621. The facility is located at 184 Ter Heun Drive, Falmouth, MA 02540.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.