Linda Manor Extended Care Facility
Nursing Home · Leeds, MA
CMS certification number225363
Contact & location
349 Haydenville RoadLeeds, MA 01053
Hampshire County
- Phone
- (413) 586-7700
- ZIP code
- 01053 – all care providers
Facility details
- Certified beds
- 123
- Residents per day
- 114.5 (93% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Northampton Management Systems INC
- Chain
- Integritus Healthcare (14 facilities, avg 2.8★)
- Medicare certified since
- October 3, 1989
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.94 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.70 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.96 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.28 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.41 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 52.4 (state 38.2 · U.S. 45.8)%
- RN turnover
- 43.5 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 29, 2025
- Health deficiencies (last cycle)
- 2.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Infection control citations
- 2
- Citations on record (3 years)
- 28 health · 11 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-09-29 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-06-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-16 |
| 2025-06-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-16 |
| 2025-06-06 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-04 |
| 2024-08-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-29 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-07-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-12 |
| 2024-07-09 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-12 |
| 2024-07-09 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-12 |
| 2024-07-09 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-12 |
| 2024-07-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-12 |
| 2024-02-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-14 |
| 2024-02-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-14 |
| 2023-11-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-11-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-03-24 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
| 2023-03-24 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,788 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-06-06 | Fine | $8,788 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cec Management Systems INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Integritus Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Integritus Healthcare Management Services INC (organization) | 5%+ Indirect Ownership Interest | |
| Cec Management Systems INC (organization) | Administrator · NOT APPLICABLE | |
| Gingras, Marcie Jo (individual) | Administrator · NOT APPLICABLE | |
| Heinze, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Integritus Healthcare Management Services INC (organization) | Administrator · NOT APPLICABLE | |
| Jones, William (individual) | Administrator · NOT APPLICABLE | |
| Whitcomb, Winthrop (individual) | Administrator · NOT APPLICABLE | |
| Jones, William (individual) | Corporate Director · NOT APPLICABLE | |
| Gingras, Marcie Jo (individual) | Corporate Officer · NOT APPLICABLE | |
| Jones, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Cec Management Systems INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Heinze, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Integritus Healthcare Management Services INC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Linda Manor Extended Care Facility?
Linda Manor Extended Care Facility has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Linda Manor Extended Care Facility have?
It has 123 certified beds and cares for about 115 residents per day.
Has Linda Manor Extended Care Facility been fined?
Yes. CMS lists 1 penalty totaling $8,788 in the last three years.
Who owns Linda Manor Extended Care Facility?
It is part of Integritus Healthcare and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Linda Manor Extended Care Facility?
(413) 586-7700. The facility is located at 349 Haydenville Road, Leeds, MA 01053.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.