Windsor Nursing & Retirement Home
Nursing Home · South Yarmouth, MA
CMS certification number225349
Contact & location
265 N Main STSouth Yarmouth, MA 02664
Barnstable County
- Phone
- (508) 394-3514
- ZIP code
- 02664 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 88.6 (74% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- South Yarmouth Management Systems INC
- Chain
- Integritus Healthcare (14 facilities, avg 2.8★)
- Medicare certified since
- July 1, 1989
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.91 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.63 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.86 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.42 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.34 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 37.7 (state 38.2 · U.S. 45.8)%
- RN turnover
- 26.7 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 19, 2026
- Health deficiencies (last cycle)
- 6.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 24 health · 7 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-03-19 | Employ staff that are licensed, certified, or registered in accordance with state laws. F0839 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-03-19 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-03-19 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-03-19 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2026-04-28 |
| 2025-01-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2025-01-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-19 |
| 2023-10-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-11-22 |
| 2023-10-12 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-22 |
| 2023-10-12 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,386 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-10-12 | Fine | $12,386 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Fairview Extended Care Services INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Integritus Healthcare INC (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Gingras, Marcie Jo (individual) | Corporate Officer · NOT APPLICABLE | |
| Jones, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Integritus Healthcare INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Integritus Healthcare Management Services INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Brewer, Scott (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Windsor Nursing & Retirement Home?
Windsor Nursing & Retirement Home has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Windsor Nursing & Retirement Home have?
It has 120 certified beds and cares for about 89 residents per day.
Has Windsor Nursing & Retirement Home been fined?
Yes. CMS lists 1 penalty totaling $12,386 in the last three years.
Who owns Windsor Nursing & Retirement Home?
It is part of Integritus Healthcare and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Windsor Nursing & Retirement Home?
(508) 394-3514. The facility is located at 265 N Main ST, South Yarmouth, MA 02664.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.