North Adams Commons Nursing & Rehabilitation Cente

Nursing Home · North Adams, MA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number225342

Contact & location

175 Franklin Street
North Adams, MA 01247
Berkshire County
Phone
(413) 664-4041
ZIP code
01247 – all care providers

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Facility details

Certified beds
119
Residents per day
94.6 (79% occupied)
Ownership
Non profit - Corporation
Legal name
Willowood of North Adams, INC.
Chain
Integritus Healthcare (14 facilities, avg 2.8★)
Medicare certified since
February 17, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 3.0
Staffing★★★★★ 2/5
State avg 3.1
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.87 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.52 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.14 (state 0.95 · U.S. 0.86)
Nurse aides
2.21 (state 2.26 · U.S. 2.32)
Weekend total
3.34 (state 3.48 · U.S. 3.42)
Nursing staff turnover
44.0 (state 38.2 · U.S. 45.8)%
RN turnover
57.1 (state 42.6 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 11, 2025
Health deficiencies (last cycle)
0.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
14 health · 0 fire safety
DateCitationSeverityStatus
2024-07-19 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-19
2024-07-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-19
2024-07-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-19
2023-04-13 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-13 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Willowood Extended Care Services INC (organization)5%+ Direct Ownership Interest · 100%
Integritus Healthcare INC (organization)5%+ Indirect Ownership Interest
Integritus Healthcare Management Services INC (organization)5%+ Indirect Ownership Interest
Integritus Healthcare INC (organization)5%+ Security Interest · NOT APPLICABLE
Gingras, Marcie Jo (individual)Administrator · NOT APPLICABLE
Integritus Healthcare Management Services INC (organization)Administrator · NOT APPLICABLE
Jones, William (individual)Administrator · NOT APPLICABLE
Naventi, Gabriel (individual)Administrator · NOT APPLICABLE
Post, Robert (individual)Administrator · NOT APPLICABLE
Willowood Extended Care Services INC (organization)Administrator · NOT APPLICABLE
Gingras, Marcie Jo (individual)Corporate Officer · NOT APPLICABLE
Jones, William (individual)Corporate Officer · NOT APPLICABLE
Integritus Healthcare Management Services INC (organization)Operational/managerial Control · NOT APPLICABLE
Naventi, Gabriel (individual)Operational/managerial Control · NOT APPLICABLE
Post, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Willowood Extended Care Services INC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of North Adams Commons Nursing & Rehabilitation Cente?

North Adams Commons Nursing & Rehabilitation Cente has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does North Adams Commons Nursing & Rehabilitation Cente have?

It has 119 certified beds and cares for about 95 residents per day.

Has North Adams Commons Nursing & Rehabilitation Cente been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns North Adams Commons Nursing & Rehabilitation Cente?

It is part of Integritus Healthcare and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of North Adams Commons Nursing & Rehabilitation Cente?

(413) 664-4041. The facility is located at 175 Franklin Street, North Adams, MA 01247.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.