Cape Heritage Rehabilitation & Health Care Center
Nursing Home · Sandwich, MA
CMS certification number225337
Contact & location
37 Route 6ASandwich, MA 02563
Barnstable County
- Phone
- (508) 888-8222
- ZIP code
- 02563 – all care providers
Facility details
- Certified beds
- 123
- Residents per day
- 109.8 (89% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Cape Heritage Ma SNF LLC
- Chain
- Athena Healthcare Systems (22 facilities, avg 1.5★)
- Medicare certified since
- February 24, 1989
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.10 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.58 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.73 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.79 (state 2.26 · U.S. 2.32)
- Weekend total
- 2.76 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 40.4 (state 38.2 · U.S. 45.8)%
- RN turnover
- 45.5 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 21, 2025
- Health deficiencies (last cycle)
- 7.0 (state 7.2 · U.S. 9.3)
- From complaints
- 1
- Infection control citations
- 1
- Citations on record (3 years)
- 57 health · 2 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-29 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. F0807 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-08-03 |
| 2025-05-21 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-13 |
| 2025-05-21 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-07-01 |
| 2025-05-21 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-13 |
| 2025-05-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-01 |
| 2025-05-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-13 |
| 2025-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-01 |
| 2024-04-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-10 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-05-22 |
| 2023-11-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-12-20 |
| 2022-10-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-11-19 |
| 2022-10-05 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-12-30 |
| 2022-10-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
G Actual harm |
Corrected 2022-11-19 |
| 2022-10-05 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Report COVID19 data to residents and families. F0885 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-20 |
| 2022-10-05 | Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-10-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
| 2022-10-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-19 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Athena Health Care Systems Ma R LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Chakalos-Santilli, Valerie (individual) | 5%+ Indirect Ownership Interest · 5% | |
| Curtis, Diane (individual) | 5%+ Indirect Ownership Interest | |
| Mosier, Michael (individual) | 5%+ Indirect Ownership Interest · 6% | |
| Rezendes, Lorrie (individual) | 5%+ Indirect Ownership Interest | |
| Santilli, Lawrence (individual) | 5%+ Indirect Ownership Interest · 74% | |
| Santilli, Lawrence (individual) | Corporate Officer · NOT APPLICABLE | |
| Athena Health Care Associates, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Mosier, Michael (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Cape Heritage Rehabilitation & Health Care Center?
Cape Heritage Rehabilitation & Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Cape Heritage Rehabilitation & Health Care Center have?
It has 123 certified beds and cares for about 110 residents per day.
Has Cape Heritage Rehabilitation & Health Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Cape Heritage Rehabilitation & Health Care Center?
It is part of Athena Healthcare Systems and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Cape Heritage Rehabilitation & Health Care Center?
(508) 888-8222. The facility is located at 37 Route 6A, Sandwich, MA 02563.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.