Southbridge Rehabilitation & Health Care Center
Nursing Home · Southbridge, MA
CMS certification number225293
Contact & location
84 Chapin StreetSouthbridge, MA 01550
Worcester County
- Phone
- (774) 437-1166
- ZIP code
- 01550 – all care providers
Facility details
- Certified beds
- 144
- Residents per day
- 133.5 (93% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Southbridge Ma SNF LLC
- Chain
- Athena Healthcare Systems (22 facilities, avg 1.5★)
- Medicare certified since
- January 2, 1987
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.22 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.20 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.08 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.93 (state 2.26 · U.S. 2.32)
- Weekend total
- 2.96 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 36.3 (state 38.2 · U.S. 45.8)%
- RN turnover
- 70.0 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 3, 2026
- Health deficiencies (last cycle)
- 5.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 31 health · 18 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-03 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-04-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-04-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-04-03 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-04-03 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2024-12-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-01-27 |
| 2024-12-18 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-01-27 |
| 2024-12-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2023-10-25 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
| 2023-10-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Athena Health Care Systems Ma R LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Chakalos-Santilli, Valerie (individual) | 5%+ Indirect Ownership Interest · 5% | |
| Curtis, Diane (individual) | 5%+ Indirect Ownership Interest | |
| Mosier, Michael (individual) | 5%+ Indirect Ownership Interest · 6% | |
| Rezendes, Lorrie (individual) | 5%+ Indirect Ownership Interest | |
| Santilli, Lawrence (individual) | 5%+ Indirect Ownership Interest · 74% | |
| Athena Health Care Associates, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Santilli, Lawrence (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mosier, Michael (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Southbridge Rehabilitation & Health Care Center?
Southbridge Rehabilitation & Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Southbridge Rehabilitation & Health Care Center have?
It has 144 certified beds and cares for about 134 residents per day.
Has Southbridge Rehabilitation & Health Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Southbridge Rehabilitation & Health Care Center?
It is part of Athena Healthcare Systems and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Southbridge Rehabilitation & Health Care Center?
(774) 437-1166. The facility is located at 84 Chapin Street, Southbridge, MA 01550.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.