Skilled Nursing Facility at North Hill (The)

Nursing Home · Needham, MA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number225281

Contact & location

865 Central Avenue
Needham, MA 02492
Norfolk County
Phone
(781) 444-9910
ZIP code
02492 – all care providers

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Facility details

Certified beds
72
Residents per day
62.0 (86% occupied)
Ownership
Non profit - Corporation
Legal name
North Hill Needham, INC.
Medicare certified since
January 10, 1985
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 1/5
State avg 3.1
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
24.3 (state 38.2 · U.S. 45.8)%
RN turnover
26.9 (state 42.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 18, 2025
Health deficiencies (last cycle)
3.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-07-18 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-01-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-01-29
2025-01-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-01-29
2024-07-11 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-05
2024-07-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-05
2024-07-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-05
2023-05-18 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-19
2023-05-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-19
2023-05-18 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $16,153 in fines.

DateTypeAmount
2025-01-15Fine$16,153

Ownership & management

NameRoleSince
4M Building Solutions, LLC (organization)Administrator · NOT APPLICABLE
A.V. Powell & Associates, LLC (organization)Administrator · NOT APPLICABLE
Aqueduct Technologies, INC (organization)Administrator · NOT APPLICABLE
Babson College (organization)Administrator · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Benoit, Paul (individual)Administrator · NOT APPLICABLE
Bere, Karalyn (individual)Administrator · NOT APPLICABLE
Bermudez, Emily (individual)Administrator · NOT APPLICABLE
Clay & Associates, LLC (organization)Administrator · NOT APPLICABLE
Costa, Natalie (individual)Administrator · NOT APPLICABLE
Downey, Susan (individual)Administrator · NOT APPLICABLE
Focus Technology Solutions, INC (organization)Administrator · NOT APPLICABLE
Frias, Joseph (individual)Administrator · NOT APPLICABLE
Goff, Stewart (individual)Administrator · NOT APPLICABLE
Health Care Continuum Specialists (organization)Administrator · NOT APPLICABLE
Jensen Hughes, INC. (organization)Administrator · NOT APPLICABLE
Manufacturers & Traders Trust Company (organization)Administrator · NOT APPLICABLE
Merchant, Asif (individual)Administrator · NOT APPLICABLE
Prime Buchholz LLC (organization)Administrator · NOT APPLICABLE
Sadia's Health and Wellness Consulting, INC (organization)Administrator · NOT APPLICABLE
Barth, Suzanne (individual)Corporate Director · NOT APPLICABLE
Corsini, Russell (individual)Corporate Director · NOT APPLICABLE
Creed, Sarah (individual)Corporate Director · NOT APPLICABLE
Davis, Richard (individual)Corporate Director · NOT APPLICABLE
Downey, Susan (individual)Corporate Director · NOT APPLICABLE
Fischer, Stephen (individual)Corporate Director · NOT APPLICABLE
Goff, Stewart (individual)Corporate Director · NOT APPLICABLE
Grimes, Kevin (individual)Corporate Director · NOT APPLICABLE
Handel, Elizabeth (individual)Corporate Director · NOT APPLICABLE
Hoffmann, Nancy (individual)Corporate Director · NOT APPLICABLE
Mahoney, William (individual)Corporate Director · NOT APPLICABLE
Mellace, Susan (individual)Corporate Director · NOT APPLICABLE
Pingitore, Peter (individual)Corporate Director · NOT APPLICABLE
Reich Weil, Amy (individual)Corporate Director · NOT APPLICABLE
Vasconcelles, Martina Anne Oechsle (individual)Corporate Director · NOT APPLICABLE
Bere, Karalyn (individual)Corporate Officer · NOT APPLICABLE
Frias, Joseph (individual)Corporate Officer · NOT APPLICABLE
4M Building Solutions, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Benoit, Paul (individual)Operational/managerial Control · NOT APPLICABLE
Bermudez, Emily (individual)Operational/managerial Control · NOT APPLICABLE
Downey, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Frias, Joseph (individual)Operational/managerial Control · NOT APPLICABLE
Goff, Stewart (individual)Operational/managerial Control · NOT APPLICABLE
Merchant, Asif (individual)Operational/managerial Control · NOT APPLICABLE
Sadia's Health and Wellness Consulting, INC (organization)Operational/managerial Control · NOT APPLICABLE
Barth, Suzanne (individual)Trustee Of The Snf · NOT APPLICABLE
Corsini, Russell (individual)Trustee Of The Snf · NOT APPLICABLE
Creed, Sarah (individual)Trustee Of The Snf · NOT APPLICABLE
Davis, Richard (individual)Trustee Of The Snf · NOT APPLICABLE
Fischer, Stephen (individual)Trustee Of The Snf · NOT APPLICABLE
Grimes, Kevin (individual)Trustee Of The Snf · NOT APPLICABLE
Handel, Elizabeth (individual)Trustee Of The Snf · NOT APPLICABLE
Hoffmann, Nancy (individual)Trustee Of The Snf · NOT APPLICABLE
Mahoney, William (individual)Trustee Of The Snf · NOT APPLICABLE
Mellace, Susan (individual)Trustee Of The Snf · NOT APPLICABLE
Pingitore, Peter (individual)Trustee Of The Snf · NOT APPLICABLE
Reich Weil, Amy (individual)Trustee Of The Snf · NOT APPLICABLE
Vasconcelles, Martina Anne Oechsle (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Skilled Nursing Facility at North Hill (The)?

Skilled Nursing Facility at North Hill (The) has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Skilled Nursing Facility at North Hill (The) have?

It has 72 certified beds and cares for about 62 residents per day.

Has Skilled Nursing Facility at North Hill (The) been fined?

Yes. CMS lists 1 penalty totaling $16,153 in the last three years.

What is the phone number of Skilled Nursing Facility at North Hill (The)?

(781) 444-9910. The facility is located at 865 Central Avenue, Needham, MA 02492.

Other nursing homes in Needham

Compare all nursing homes in Needham, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.