Bear Hill Healthcare and Rehabilitation Center

Nursing Home · Stoneham, MA

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number225272

Contact & location

11 North Street
Stoneham, MA 02180
Middlesex County

Phone: (781) 438-8515
ZIP code: 02180 – all care providers

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Facility details

Certified beds: 169
Residents per day: 149.0 (88% occupied)
Ownership: For profit - Limited Liability company
Legal name: Bear Hill Healthcare LLC
Chain: Colev Gestetner (7 facilities, avg 4.6★)
Medicare certified since: June 14, 1983
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 5/5

State avg 3.0

Health inspections★★★★★ 4/5

State avg 3.0

Staffing★★★★★ 3/5

State avg 3.1

Quality measures★★★★★ 5/5

State avg 3.3

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 4.00 (state 3.86 · U.S. 3.86)
Registered nurses (RN): 0.49 (state 0.65 · U.S. 0.69)
Licensed practical nurses: 1.08 (state 0.95 · U.S. 0.86)
Nurse aides: 2.43 (state 2.26 · U.S. 2.32)
Weekend total: 3.68 (state 3.48 · U.S. 3.42)
Nursing staff turnover: 37.1 (state 38.2 · U.S. 45.8)%
RN turnover: 55.0 (state 42.6 · U.S. 42.9)%
Administrators who left: 1 in the last year

Inspections

Last standard inspection: January 15, 2026
Health deficiencies (last cycle): 7.0 (state 7.2 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 27 health · 6 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-01-15	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-06
2026-01-15	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-06
2026-01-15	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-06
2026-01-15	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-06
2026-01-15	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-06
2026-01-15	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-06
2026-01-15	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	B No actual harm, potential for minimal harm	Corrected 2026-02-06
2024-12-19	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2024-12-19	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2024-12-19	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2024-12-19	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2023-12-14	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2024-01-11
2023-12-14	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-01-23
2023-12-14	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-23
2023-12-14	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-01-11
2023-12-14	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	C No actual harm, potential for minimal harm	Corrected 2024-01-11
2023-12-14	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies	C No actual harm, potential for minimal harm	Corrected 2024-01-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $16,146 in fines.

Date	Type	Amount
2023-12-14	Fine	$16,146

Ownership & management

Name	Role	Since
Gestetner, Colev (individual)	5%+ Direct Ownership Interest · 50%
Moskowitz, Yisroel (individual)	5%+ Direct Ownership Interest · 50%
Stern, Nathan (individual)	Operational/managerial Control · NOT APPLICABLE
Citroni, Susan (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Bear Hill Healthcare and Rehabilitation Center?

Bear Hill Healthcare and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Bear Hill Healthcare and Rehabilitation Center have?

It has 169 certified beds and cares for about 149 residents per day.

Has Bear Hill Healthcare and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $16,146 in the last three years.

Who owns Bear Hill Healthcare and Rehabilitation Center?

It is part of Colev Gestetner and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Bear Hill Healthcare and Rehabilitation Center?

(781) 438-8515. The facility is located at 11 North Street, Stoneham, MA 02180.

Other nursing homes in Stoneham

Life Care Center of Stoneham Nursing Home · Stoneham, MA · 94 beds ★★★★

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.