Rivercrest Long Term Care
Nursing Home · W Concord, MA
CMS certification number225080
Contact & location
Deaconess RoadW Concord, MA 01742
Middlesex County
- Phone
- (978) 325-6856
- ZIP code
- 01742 – all care providers
Facility details
- Certified beds
- 151
- Residents per day
- 37.2 (25% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- New England Deaconess Association
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.44 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 1.32 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.61 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.51 (state 2.26 · U.S. 2.32)
- Weekend total
- 4.17 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 27.3 (state 38.2 · U.S. 45.8)%
- RN turnover
- 8.3 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 28, 2025
- Health deficiencies (last cycle)
- 0.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 5 health · 3 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-11-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-16 |
| 2024-09-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2023-09-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-31 |
| 2023-09-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-31 |
| 2023-09-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Battisti-Keane, Christine (individual) | Administrator · NOT APPLICABLE | |
| Clay & Associates, LLC (organization) | Administrator · NOT APPLICABLE | |
| Finkel, Noah (individual) | Administrator · NOT APPLICABLE | |
| Battisti-Keane, Christine (individual) | Corporate Director · NOT APPLICABLE | |
| Burlamachi, Glenn (individual) | Corporate Director · NOT APPLICABLE | |
| Cratsley, John (individual) | Corporate Director · NOT APPLICABLE | |
| Grinnell, Kenneth (individual) | Corporate Director · NOT APPLICABLE | |
| Hedison, Harry (individual) | Corporate Director · NOT APPLICABLE | |
| Kanesa-Thasan, Sunita (individual) | Corporate Director · NOT APPLICABLE | |
| Lipson, Frances (individual) | Corporate Director · NOT APPLICABLE | |
| Lombard, John (individual) | Corporate Director · NOT APPLICABLE | |
| Macclary, Marcia (individual) | Corporate Director · NOT APPLICABLE | |
| McDonough, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Mudry, Marilyn (individual) | Corporate Director · NOT APPLICABLE | |
| Murphy, David (individual) | Corporate Director · NOT APPLICABLE | |
| Sintros, Christopher (individual) | Corporate Director · NOT APPLICABLE | |
| Swaim, Charles (individual) | Corporate Director · NOT APPLICABLE | |
| Watts, Sheila (individual) | Corporate Director · NOT APPLICABLE | |
| West, Donna (individual) | Corporate Director · NOT APPLICABLE | |
| Wilson, Carol (individual) | Corporate Director · NOT APPLICABLE | |
| Wissell, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Young, John (individual) | Corporate Director · NOT APPLICABLE | |
| McGowan, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Sintros, Christopher (individual) | Corporate Officer · NOT APPLICABLE | |
| Battisti-Keane, Christine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Deaconess Abundant Life Communities (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Finkel, Noah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McGowan, James (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mudry, Marilyn (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Rivercrest Long Term Care?
Rivercrest Long Term Care has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Rivercrest Long Term Care have?
It has 151 certified beds and cares for about 37 residents per day.
Has Rivercrest Long Term Care been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Rivercrest Long Term Care?
(978) 325-6856. The facility is located at Deaconess Road, W Concord, MA 01742.
Other nursing homes in W Concord
-
Care One at Concord
Nursing Home · W Concord, MA · 135 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.