Sterling Care Forest Hill

CMS star ratings

Overall★★★★★ 5/5

State avg 3.1

Health inspections★★★★★ 4/5

State avg 2.8

Staffing★★★★★ 3/5

State avg 3.2

Quality measures★★★★★ 5/5

State avg 3.9

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.84 (state 3.87 · U.S. 3.86)
Registered nurses (RN): 0.72 (state 0.84 · U.S. 0.69)
Licensed practical nurses: 1.00 (state 0.91 · U.S. 0.86)
Nurse aides: 2.11 (state 2.12 · U.S. 2.32)
Weekend total: 3.49 (state 3.47 · U.S. 3.42)
Nursing staff turnover: 34.8 (state 40.2 · U.S. 45.8)%
RN turnover: 47.8 (state 38.7 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: December 22, 2025
Health deficiencies (last cycle): 12.0 (state 17.5 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 39 health · 40 fire safety · includes immediate jeopardy

Date	Citation	Severity	Status
2025-12-22	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2025-12-22	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-27
2024-08-14	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	J Immediate jeopardy to resident health or safety	Corrected 2022-07-21
2024-08-14	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2024-08-14	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2024-08-14	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2024-08-14	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2024-08-14	Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2024-08-14	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2023-10-24	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-11-13
2019-09-27	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11
2019-09-27	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-10-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,036 in fines.

Date	Type	Amount
2024-08-14	Fine	$10,036

Ownership & management

Name	Role	Since
BBF Holdings LLC (organization)	5%+ Direct Ownership Interest · 100%
Frankel, Chaim (individual)	5%+ Indirect Ownership Interest
Jek Irrv TR (organization)	5%+ Indirect Ownership Interest
NMJ Irrv TR (organization)	5%+ Indirect Ownership Interest
Sava Acquisition LLC (organization)	5%+ Indirect Ownership Interest
Kagan, Jeffrey (individual)	Corporate Officer · NOT APPLICABLE
Kagan, Jeffrey (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Sterling Care Forest Hill?

Sterling Care Forest Hill has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Sterling Care Forest Hill have?

It has 156 certified beds and cares for about 132 residents per day.

Has Sterling Care Forest Hill been fined?

Yes. CMS lists 1 penalty totaling $10,036 in the last three years.

Who owns Sterling Care Forest Hill?

It is part of Sterling Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Sterling Care Forest Hill?

(410) 838-0101. The facility is located at 109 Forest Valley Drive, Forest Hill, MD 21050.

Contact & location

Facility details