Montcare at Potomac

Nursing Home · Potomac, MD

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number215171

Contact & location

10714 Potomac Tennis Lane
Potomac, MD 20854
Montgomery County
Phone
(301) 299-2453
ZIP code
20854 – all care providers

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Facility details

Certified beds
168
Residents per day
156.0 (93% occupied)
Ownership
For profit - Limited Liability company
Legal name
Potomac Operator LLC
Medicare certified since
June 24, 1988
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.2
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.69 (state 3.87 · U.S. 3.86)
Registered nurses (RN)
1.01 (state 0.84 · U.S. 0.69)
Licensed practical nurses
0.78 (state 0.91 · U.S. 0.86)
Nurse aides
1.89 (state 2.12 · U.S. 2.32)
Weekend total
3.38 (state 3.47 · U.S. 3.42)
Nursing staff turnover
16.7 (state 40.2 · U.S. 45.8)%
RN turnover
17.6 (state 38.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 18, 2026
Health deficiencies (last cycle)
8.0 (state 17.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 16 fire safety
DateCitationSeverityStatus
2026-02-18 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2026-02-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2024-09-30 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-30 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2019-10-10 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-10-10 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2019-11-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
MD3 Operator Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
Green, Dov (individual)5%+ Indirect Ownership Interest · 43%
Mermelstein, Boruch (individual)5%+ Indirect Ownership Interest · 45%
Zager, Nachum (individual)5%+ Indirect Ownership Interest · 10%
Zager, Nachum (individual)Corporate Officer · NOT APPLICABLE
Zager, Nachum (individual)Operational/managerial Control · NOT APPLICABLE
Poulsen, Cherilyn (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Montcare at Potomac?

Montcare at Potomac has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Montcare at Potomac have?

It has 168 certified beds and cares for about 156 residents per day.

Has Montcare at Potomac been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Montcare at Potomac?

(301) 299-2453. The facility is located at 10714 Potomac Tennis Lane, Potomac, MD 20854.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.