Charlotte Hall Veterans Home
Nursing Home · Charlotte Hall, MD
CMS certification number215161
Contact & location
29449 Charlotte Hall RoadCharlotte Hall, MD 20622
St. Marys County
- Phone
- (301) 884-8171
- ZIP code
- 20622 – all care providers
Facility details
- Certified beds
- 286
- Residents per day
- 210.0 (73% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Comptroller of Maryland Central Payroll Bureau
- Medicare certified since
- March 17, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.41 (state 3.87 · U.S. 3.86)
- Registered nurses (RN)
- 0.70 (state 0.84 · U.S. 0.69)
- Licensed practical nurses
- 0.97 (state 0.91 · U.S. 0.86)
- Nurse aides
- 2.74 (state 2.12 · U.S. 2.32)
- Weekend total
- 3.77 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 19.6 (state 40.2 · U.S. 45.8)%
- RN turnover
- 32.4 (state 38.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 25, 2025
- Health deficiencies (last cycle)
- 8.0 (state 17.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 33 health · 20 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-25 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-07-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-04-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-16 |
| 2025-04-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-04-04 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2022-08-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2022-10-10 |
| 2022-08-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2022-10-10 |
| 2022-08-15 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2022-08-15 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-10 |
| 2018-12-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2018-10-20 |
| 2018-12-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
H Actual harm |
Corrected 2019-02-09 |
| 2018-12-04 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-02-09 |
| 2018-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-04-02 |
| 2018-12-04 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-02-09 |
| 2018-12-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-02-09 |
| 2018-12-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-02-09 |
| 2018-12-04 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-02-09 |
| 2018-12-04 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-02-09 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $66,671 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-04-04 | Fine | $66,671 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Comptroller of Maryland Central Payroll Bureau (organization) | Administrator · NOT APPLICABLE | |
| Karim, Shahana (individual) | Administrator · NOT APPLICABLE | |
| Larose, Tina (individual) | Administrator · NOT APPLICABLE | |
| Pantzer, Peter (individual) | Administrator · NOT APPLICABLE | |
| Pruitthealth Veteran Services - Maryland, INC. (organization) | Administrator · NOT APPLICABLE | |
| Murphy, Sharon (individual) | Corporate Director · NOT APPLICABLE | |
| Pantzer, Peter (individual) | Corporate Officer · NOT APPLICABLE | |
| Comptroller of Maryland Central Payroll Bureau (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Comptroller of Maryland Central Payroll Bureau (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Larose, Tina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pruitthealth Veteran Services - Maryland, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Charlotte Hall Veterans Home?
Charlotte Hall Veterans Home has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.
How many beds does Charlotte Hall Veterans Home have?
It has 286 certified beds and cares for about 210 residents per day.
Has Charlotte Hall Veterans Home been fined?
Yes. CMS lists 1 penalty totaling $66,671 in the last three years.
What is the phone number of Charlotte Hall Veterans Home?
(301) 884-8171. The facility is located at 29449 Charlotte Hall Road, Charlotte Hall, MD 20622.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.