Complete Care at Severna Park LLC
Nursing Home · Severna Park, MD
CMS certification number215143
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
310 Genesis WaySeverna Park, MD 21146
Anne Arundel County
- Phone
- (410) 544-4220
- ZIP code
- 21146 – all care providers
Facility details
- Certified beds
- 138
- Residents per day
- 118.8 (86% occupied)
- Ownership
- For profit - Corporation
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- September 1, 1982
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.53 (state 3.87 · U.S. 3.86)
- Registered nurses (RN)
- 0.73 (state 0.84 · U.S. 0.69)
- Licensed practical nurses
- 1.02 (state 0.91 · U.S. 0.86)
- Nurse aides
- 1.78 (state 2.12 · U.S. 2.32)
- Weekend total
- 3.15 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 57.8 (state 40.2 · U.S. 45.8)%
- RN turnover
- 52.0 (state 38.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 26, 2021
- Health deficiencies (last cycle)
- 34.0 (state 17.5 · U.S. 9.3)
- From complaints
- 16
- Citations on record (3 years)
- 67 health · 13 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2026-06-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-30 |
| 2025-10-24 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-10-24 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-10-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-10-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-10-24 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-10-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-05-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-05-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2023-11-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2023-11-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-25 |
| 2021-07-26 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
| 2021-07-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC MD Opcos LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| PC Wta Opco Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Welltower Op, LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Amusan, Ibironke (individual) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Holdco IV Co-Borrower, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Holdco IV Mezz Borrower, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Holdco IV, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian IV Realty, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Partners M7 LLC (organization) | Administrator · NOT APPLICABLE | |
| Cox, Vickie (individual) | Administrator · NOT APPLICABLE | |
| J & R Family Investments, LLC (organization) | Administrator · NOT APPLICABLE | |
| J&R M7 Family Investments LLC (organization) | Administrator · NOT APPLICABLE | |
| Ketterman, Jane (individual) | Administrator · NOT APPLICABLE | |
| L Friedman 2018 Family Trust (organization) | Administrator · NOT APPLICABLE | |
| L Friedman Family Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Landau Family Investment Trust (organization) | Administrator · NOT APPLICABLE | |
| M Friedman 2018 Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Mansfield, Melissa (individual) | Administrator · NOT APPLICABLE | |
| Mirza, Ziad (individual) | Administrator · NOT APPLICABLE | |
| PC Wta Acquisition LLC (organization) | Administrator · NOT APPLICABLE | |
| PC Wta M7 LLC (organization) | Administrator · NOT APPLICABLE | |
| Peace Capital Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Severna Park MD Owner LLC (organization) | Administrator · NOT APPLICABLE | |
| Silverberg, Nisanel (individual) | Administrator · NOT APPLICABLE | |
| SMS 2021 Trust (organization) | Administrator · NOT APPLICABLE | |
| Welltower Op, LLC (organization) | Administrator · NOT APPLICABLE | |
| Stein, Shalom (individual) | Corporate Officer · NOT APPLICABLE | |
| Stein, Shalom (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Amusan, Ibironke (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cox, Vickie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ketterman, Jane (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mansfield, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mirza, Ziad (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Silverberg, Nisanel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stein, Shalom (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Severna Park LLC?
Complete Care at Severna Park LLC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.
How many beds does Complete Care at Severna Park LLC have?
It has 138 certified beds and cares for about 119 residents per day.
Has Complete Care at Severna Park LLC been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Complete Care at Severna Park LLC?
It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Severna Park LLC?
(410) 544-4220. The facility is located at 310 Genesis Way, Severna Park, MD 21146.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.