Citizens Care and Rehabilitation Center of Frederi

CMS star ratings

Overall★★★★★ 5/5

State avg 3.1

Health inspections★★★★★ 4/5

State avg 2.8

Staffing★★★★★ 4/5

State avg 3.2

Quality measures★★★★★ 5/5

State avg 3.9

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.99 (state 3.87 · U.S. 3.86)
Registered nurses (RN): 0.77 (state 0.84 · U.S. 0.69)
Licensed practical nurses: 1.02 (state 0.91 · U.S. 0.86)
Nurse aides: 2.20 (state 2.12 · U.S. 2.32)
Weekend total: 3.55 (state 3.47 · U.S. 3.42)
Nursing staff turnover: 27.5 (state 40.2 · U.S. 45.8)%
RN turnover: 23.8 (state 38.7 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: March 20, 2026
Health deficiencies (last cycle): 10.0 (state 17.5 · U.S. 9.3)
From complaints: 2
Citations on record (3 years): 33 health · 18 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-03-20	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2026-03-20	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-04
2025-10-16	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-11-21
2025-10-16	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-11-21
2024-12-23	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2024-12-23	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-02-03
2019-06-18	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	G Actual harm	Corrected 2019-08-02
2019-06-18	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-09-17
2019-06-18	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-09-17
2019-06-18	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-09-17
2019-06-18	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-09-17
2019-06-18	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-08-02
2019-06-18	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-09-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

Name	Role	Since
Frederick County Maryland (organization)	5%+ Direct Ownership Interest
White, Erin (individual)	5%+ Direct Ownership Interest
Frederick County Maryland (organization)	Administrator · NOT APPLICABLE
White, Erin (individual)	Administrator · NOT APPLICABLE
White, Erin (individual)	Corporate Director · NOT APPLICABLE
Aurora Health Management, LLC (organization)	Operational/managerial Control · NOT APPLICABLE
White, Erin (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Citizens Care and Rehabilitation Center of Frederi?

Citizens Care and Rehabilitation Center of Frederi has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Citizens Care and Rehabilitation Center of Frederi have?

It has 170 certified beds and cares for about 159 residents per day.

Has Citizens Care and Rehabilitation Center of Frederi been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Citizens Care and Rehabilitation Center of Frederi?

(240) 772-9200. The facility is located at 1920 Rosemont Avenue, Frederick, MD 21702.

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Contact & location

Facility details