Bay Harbor Post Acute Healthcare Center

Nursing Home · Salisbury, MD

CMS overall rating 1/5 SFF candidate For profit - Limited Liability company

CMS certification number215067
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.

Contact & location

200 Civic Avenue
Salisbury, MD 21804
Wicomico County
Phone
(410) 749-1466
ZIP code
21804 – all care providers

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Facility details

Certified beds
305
Residents per day
226.5 (74% occupied)
Ownership
For profit - Limited Liability company
Legal name
Bay Harbor Operator LLC
Chain
Marquis Health Services (87 facilities, avg 3.0★)
Medicare certified since
July 14, 1969
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.2
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.44 (state 3.87 · U.S. 3.86)
Registered nurses (RN)
0.64 (state 0.84 · U.S. 0.69)
Licensed practical nurses
0.51 (state 0.91 · U.S. 0.86)
Nurse aides
2.29 (state 2.12 · U.S. 2.32)
Weekend total
3.01 (state 3.47 · U.S. 3.42)
Nursing staff turnover
43.1 (state 40.2 · U.S. 45.8)%
RN turnover
45.7 (state 38.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
January 17, 2025
Health deficiencies (last cycle)
56.0 (state 17.5 · U.S. 9.3)
From complaints
31
Citations on record (3 years)
59 health · 21 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-01
2026-04-17 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-01
2026-04-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-01
2026-04-17 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-01
2026-04-17 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-01
2025-10-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2025-12-02
2025-10-17 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2025-12-02
2025-10-17 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
F0826 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-10-17 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-02
2025-01-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F0728 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-01-17 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $101,131 in fines.

DateTypeAmount
2026-04-17Fine$24,195
2025-10-17Fine$63,846
2025-01-17Payment Denial13 days payment denial
2024-02-28Fine$13,090

Ownership & management

NameRoleSince
Customers Bank (organization)5%+ Security Interest · NOT APPLICABLE
Fountain, Juliet (individual)Administrator · NOT APPLICABLE
Harman, Dina (individual)Administrator · NOT APPLICABLE
NFR 2020 Irrv TR (organization)Administrator · NOT APPLICABLE
Quinto Nexgen LLC (organization)Administrator · NOT APPLICABLE
Rsbrmk Holdings LLC (organization)Administrator · NOT APPLICABLE
SK Nexgen TR (organization)Administrator · NOT APPLICABLE
Skilled Venture LLC (organization)Administrator · NOT APPLICABLE
Tryko Nexgen Holdings LLC (organization)Administrator · NOT APPLICABLE
Uak 2020 Irrv TR (organization)Administrator · NOT APPLICABLE
Ukr Nexgen LLC (organization)Administrator · NOT APPLICABLE
Viroja, Yogesh (individual)Administrator · NOT APPLICABLE
Vohra, Yogesh (individual)Administrator · NOT APPLICABLE
Yk Nexgen TR (organization)Administrator · NOT APPLICABLE
Yr Nexgen TR (organization)Administrator · NOT APPLICABLE
Fountain, Juliet (individual)Corporate Director · NOT APPLICABLE
Posen, Mindee (individual)Corporate Officer · NOT APPLICABLE
Fountain, Juliet (individual)Managing Control - Governing Body · NOT APPLICABLE
Gunthorpe, Jahiri (individual)Managing Control - Governing Body · NOT APPLICABLE
Harman, Dina (individual)Managing Control - Governing Body · NOT APPLICABLE
Viroja, Yogesh (individual)Managing Control - Governing Body · NOT APPLICABLE
Fountain, Juliet (individual)Operational/managerial Control · NOT APPLICABLE
Gunthorpe, Jahiri (individual)Operational/managerial Control · NOT APPLICABLE
Flagler, Osher (individual)Trustee Of The Snf · NOT APPLICABLE
Kahanow, Aviva (individual)Trustee Of The Snf · NOT APPLICABLE
Levovitz, Tzvi (individual)Trustee Of The Snf · NOT APPLICABLE
Rokowsky, Yitzchok (individual)Trustee Of The Snf · NOT APPLICABLE
Fountain, Juliet (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Bay Harbor Post Acute Healthcare Center?

Bay Harbor Post Acute Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Bay Harbor Post Acute Healthcare Center have?

It has 305 certified beds and cares for about 227 residents per day.

Has Bay Harbor Post Acute Healthcare Center been fined?

Yes. CMS lists 4 penalties totaling $101,131 in the last three years.

Who owns Bay Harbor Post Acute Healthcare Center?

It is part of Marquis Health Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Bay Harbor Post Acute Healthcare Center?

(410) 749-1466. The facility is located at 200 Civic Avenue, Salisbury, MD 21804.

Other nursing homes in Salisbury

Compare all nursing homes in Salisbury, MD →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.