Complete Care at Springbrook

Nursing Home · Silver Spring, MD

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number215052

Contact & location

12325 New Hampshire Avenue
Silver Spring, MD 20904
Montgomery County
Phone
(301) 622-4600
ZIP code
20904 – all care providers

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Facility details

Certified beds
93
Residents per day
82.6 (89% occupied)
Ownership
For profit - Limited Liability company
Legal name
Complete Care at Springbrook LLC
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
December 1, 1976
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.2
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.45 (state 3.87 · U.S. 3.86)
Registered nurses (RN)
0.54 (state 0.84 · U.S. 0.69)
Licensed practical nurses
1.00 (state 0.91 · U.S. 0.86)
Nurse aides
1.91 (state 2.12 · U.S. 2.32)
Weekend total
3.17 (state 3.47 · U.S. 3.42)
Nursing staff turnover
37.8 (state 40.2 · U.S. 45.8)%
RN turnover
38.5 (state 38.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 1, 2026
Health deficiencies (last cycle)
22.0 (state 17.5 · U.S. 9.3)
From complaints
14
Citations on record (3 years)
45 health · 14 fire safety
DateCitationSeverityStatus
2026-05-01 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-05-01 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-04-07 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-27
2026-04-07 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-27
2026-04-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-27
2026-04-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-27
2025-12-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-19
2025-12-19 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-19
2025-12-19 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-19
2025-12-19 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-19
2025-12-19 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-19
2025-12-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-19
2025-03-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-30
2025-03-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-30
2025-03-14 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-30
2024-12-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2024-12-18 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2024-12-18 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2024-12-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2024-12-18 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2020-09-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2020-09-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2020-09-16 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2020-09-16 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2020-09-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2020-09-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2020-09-16 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-10-16
2019-09-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-10-28
2019-09-12 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-28
2019-09-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-28
2019-09-12 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-28
2019-09-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-28
2019-09-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-28
2019-09-12 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2019-10-28
2019-09-12 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2019-10-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
PC MD5 Opco Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
PC MD5 Topco LLC (organization)5%+ Indirect Ownership Interest
SMS 2021 Trust (organization)5%+ Indirect Ownership Interest
Adesse Holdings LLC (organization)Administrator · NOT APPLICABLE
Adesse MD Peace MD5 Propco Holdco LLC (organization)Administrator · NOT APPLICABLE
Adesse MD5 Propco Holdco LLC (organization)Administrator · NOT APPLICABLE
Dave, Mitul (individual)Administrator · NOT APPLICABLE
Eludoyin, Oludapo (individual)Administrator · NOT APPLICABLE
HC Family Trust (organization)Administrator · NOT APPLICABLE
Mansfield, Melissa (individual)Administrator · NOT APPLICABLE
MD 4 Propco Holdco LLC (organization)Administrator · NOT APPLICABLE
PC MD5 Topco LLC (organization)Administrator · NOT APPLICABLE
Peace Capital Holdings LLC (organization)Administrator · NOT APPLICABLE
Salami, Mojirayo (individual)Administrator · NOT APPLICABLE
Schonfeld, Akiva (individual)Administrator · NOT APPLICABLE
Silver Spring Two MD Propco LLC (organization)Administrator · NOT APPLICABLE
SMS 2021 Trust (organization)Administrator · NOT APPLICABLE
Stein, Shalom (individual)Corporate Officer · NOT APPLICABLE
Des Capital LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
JRK Investments LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Klugman, Jacob (individual)Indirect Ownership Interest · NOT APPLICABLE
Stein, Shalom (individual)Indirect Ownership Interest · NOT APPLICABLE
Sternbuch, Daniel (individual)Indirect Ownership Interest · NOT APPLICABLE
Stein, Shalom (individual)Managing Control - Governing Body · NOT APPLICABLE
Cox, Vickie (individual)Operational/managerial Control · NOT APPLICABLE
Dave, Mitul (individual)Operational/managerial Control · NOT APPLICABLE
Eludoyin, Oludapo (individual)Operational/managerial Control · NOT APPLICABLE
Mansfield, Melissa (individual)Operational/managerial Control · NOT APPLICABLE
Silverberg, Nisanel (individual)Operational/managerial Control · NOT APPLICABLE
Sternbuch, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Schonfeld, Akiva (individual)Trustee Of The Snf · NOT APPLICABLE
Stein, Shalom (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Springbrook?

Complete Care at Springbrook has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Complete Care at Springbrook have?

It has 93 certified beds and cares for about 83 residents per day.

Has Complete Care at Springbrook been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Complete Care at Springbrook?

It is part of Complete Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Springbrook?

(301) 622-4600. The facility is located at 12325 New Hampshire Avenue, Silver Spring, MD 20904.

Other nursing homes in Silver Spring

Compare all nursing homes in Silver Spring, MD →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.