Maine Veterans Home - Bangor

Nursing Home · Bangor, ME

CMS overall rating 3/5 Non profit - Other

CMS certification number205185

Contact & location

44 Hogan RD
Bangor, ME 04401
Penobscot County
Phone
(207) 942-2333
ZIP code
04401 – all care providers

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Facility details

Certified beds
120
Residents per day
108.8 (91% occupied)
Ownership
Non profit - Other
Legal name
Maine Veterans' Home
Chain
Maine Veterans' Home (5 facilities, avg 4.4★)
Medicare certified since
October 2, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 4.1
Quality measures★★★★★ 2/5
State avg 2.8
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.13 (state 4.34 · U.S. 3.86)
Registered nurses (RN)
1.67 (state 1.05 · U.S. 0.69)
Licensed practical nurses
0.03 (state 0.45 · U.S. 0.86)
Nurse aides
3.44 (state 2.83 · U.S. 2.32)
Weekend total
4.40 (state 3.92 · U.S. 3.42)
Nursing staff turnover
45.9 (state 46.7 · U.S. 45.8)%
RN turnover
39.5 (state 40.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
August 14, 2025
Health deficiencies (last cycle)
9.0 (state 11.0 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
38 health · 5 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2025-12-16 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2025-08-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-09-08
2025-03-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2025-04-17
2025-03-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-17
2025-03-17 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-17
2025-03-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-17
2025-03-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-17
2024-08-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-22 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-29
2024-08-22 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-07-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-02
2024-07-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-02
2024-07-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-02
2024-05-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-04-03
2023-09-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $74,698 in fines.

DateTypeAmount
2025-03-17Payment Denial8 days payment denial
2025-03-17Fine$68,530
2024-05-06Fine$6,168

Ownership & management

NameRoleSince
Derosier, Meghann (individual)Administrator · NOT APPLICABLE
Urbain, Greg (individual)Administrator · NOT APPLICABLE
Armstrong, Angela (individual)Corporate Director · NOT APPLICABLE
Brawn, Christine (individual)Corporate Director · NOT APPLICABLE
Burr, Heather (individual)Corporate Director · NOT APPLICABLE
Collins, Samuel (individual)Corporate Director · NOT APPLICABLE
Gardner, Christopher (individual)Corporate Director · NOT APPLICABLE
Genest, Emil (individual)Corporate Director · NOT APPLICABLE
Jackson, Diane (individual)Corporate Director · NOT APPLICABLE
Lagace, Donald (individual)Corporate Director · NOT APPLICABLE
Miller, Bridget (individual)Corporate Director · NOT APPLICABLE
Pooler, Michael (individual)Corporate Director · NOT APPLICABLE
Richmond, David (individual)Corporate Director · NOT APPLICABLE
Sanpedro, Steven (individual)Corporate Director · NOT APPLICABLE
Schwetz, Julie (individual)Corporate Director · NOT APPLICABLE
Brooks, Kevin (individual)Corporate Officer · NOT APPLICABLE
Gagnon, Rebecca (individual)Corporate Officer · NOT APPLICABLE
Klawitter, Brad (individual)Corporate Officer · NOT APPLICABLE
Derosier, Meghann (individual)Operational/managerial Control · NOT APPLICABLE
Maine Veterans' Home (organization)Operational/managerial Control · NOT APPLICABLE
Meader, Melanie (individual)Operational/managerial Control · NOT APPLICABLE
Urbain, Greg (individual)Operational/managerial Control · NOT APPLICABLE
Welch, Katherine (individual)Operational/managerial Control · NOT APPLICABLE
Armstrong, Angela (individual)Trustee Of The Snf · NOT APPLICABLE
Brawn, Christine (individual)Trustee Of The Snf · NOT APPLICABLE
Burr, Heather (individual)Trustee Of The Snf · NOT APPLICABLE
Collins, Samuel (individual)Trustee Of The Snf · NOT APPLICABLE
Gardner, Christopher (individual)Trustee Of The Snf · NOT APPLICABLE
Genest, Emil (individual)Trustee Of The Snf · NOT APPLICABLE
Jackson, Diane (individual)Trustee Of The Snf · NOT APPLICABLE
Lagace, Donald (individual)Trustee Of The Snf · NOT APPLICABLE
Miller, Bridget (individual)Trustee Of The Snf · NOT APPLICABLE
Pooler, Michael (individual)Trustee Of The Snf · NOT APPLICABLE
Richmond, David (individual)Trustee Of The Snf · NOT APPLICABLE
Sanpedro, Steven (individual)Trustee Of The Snf · NOT APPLICABLE
Schwetz, Julie (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Maine Veterans Home - Bangor?

Maine Veterans Home - Bangor has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.

How many beds does Maine Veterans Home - Bangor have?

It has 120 certified beds and cares for about 109 residents per day.

Has Maine Veterans Home - Bangor been fined?

Yes. CMS lists 3 penalties totaling $74,698 in the last three years.

Who owns Maine Veterans Home - Bangor?

It is part of Maine Veterans' Home and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Maine Veterans Home - Bangor?

(207) 942-2333. The facility is located at 44 Hogan RD, Bangor, ME 04401.

Other nursing homes in Bangor

Compare all nursing homes in Bangor, ME →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.