Forest Hill Manor
Nursing Home · Fort Kent, ME
CMS certification number205176
Contact & location
25 Bolduc AveFort Kent, ME 04743
Aroostook County
- Phone
- (207) 834-3915
- ZIP code
- 04743 – all care providers
Facility details
- Certified beds
- 45
- Residents per day
- 44.7 (99% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Northern Maine Medical Center
- Medicare certified since
- March 1, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.99 (state 4.34 · U.S. 3.86)
- Registered nurses (RN)
- 1.34 (state 1.05 · U.S. 0.69)
- Licensed practical nurses
- 0.26 (state 0.45 · U.S. 0.86)
- Nurse aides
- 2.39 (state 2.83 · U.S. 2.32)
- Weekend total
- 3.34 (state 3.92 · U.S. 3.42)
- Nursing staff turnover
- —
- RN turnover
- —
Inspections
- Last standard inspection
- March 11, 2026
- Health deficiencies (last cycle)
- 3.0 (state 11.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 28 health · 10 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2025-07-15 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-02-20 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-20 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-21 |
| 2024-10-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-09-17 |
| 2024-10-16 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-26 |
| 2024-09-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-24 |
| 2024-04-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-15 |
| 2024-02-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-20 |
| 2024-02-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-20 |
| 2024-02-27 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-12 |
| 2024-02-27 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-01 |
| 2024-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-10 |
| 2024-02-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-01 |
| 2024-02-27 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-04-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $13,627 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-16 | Fine | $13,627 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bois, Alain (individual) | Administrator · NOT APPLICABLE | |
| Gillis, Stephanie (individual) | Administrator · NOT APPLICABLE | |
| Teachout, Aaron (individual) | Administrator · NOT APPLICABLE | |
| Zewe, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Cyr, Douglas (individual) | Corporate Director · NOT APPLICABLE | |
| Dionne, Gisele (individual) | Corporate Director · NOT APPLICABLE | |
| Ezzy, John (individual) | Corporate Director · NOT APPLICABLE | |
| Fournier, Norman (individual) | Corporate Director · NOT APPLICABLE | |
| Guimond, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Harris, James (individual) | Corporate Director · NOT APPLICABLE | |
| Ouellette, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Pelletier, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Soucy, Erin (individual) | Corporate Director · NOT APPLICABLE | |
| Tabor, Lucie (individual) | Corporate Director · NOT APPLICABLE | |
| Vaillancourt, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Bois, Alain (individual) | Corporate Officer · NOT APPLICABLE | |
| Teachout, Aaron (individual) | Corporate Officer · NOT APPLICABLE | |
| Zewe, Jeffrey (individual) | Corporate Officer · NOT APPLICABLE | |
| Cyr, Douglas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dionne, Gisele (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ezzy, John (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Fournier, Norman (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Guimond, Donald (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Harris, James (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ouellette, Steven (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Pelletier, Steven (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Soucy, Erin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Tabor, Lucie (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Vaillancourt, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bois, Alain (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gillis, Stephanie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Teachout, Aaron (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Zewe, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Forest Hill Manor?
Forest Hill Manor has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.
How many beds does Forest Hill Manor have?
It has 45 certified beds and cares for about 45 residents per day.
Has Forest Hill Manor been fined?
Yes. CMS lists 1 penalty totaling $13,627 in the last three years.
What is the phone number of Forest Hill Manor?
(207) 834-3915. The facility is located at 25 Bolduc Ave, Fort Kent, ME 04743.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.