Maine Veterans Home - Caribou
Nursing Home · Caribou, ME
CMS certification number205151
Contact & location
163 Van Buren RD Suite 2Caribou, ME 04736
Aroostook County
- Phone
- (207) 498-6074
- ZIP code
- 04736 – all care providers
Facility details
- Certified beds
- 40
- Residents per day
- 36.3 (91% occupied)
- Ownership
- Non profit - Other
- Legal name
- Maine Veterans' Home
- Chain
- Maine Veterans' Home (5 facilities, avg 4.4★)
- Medicare certified since
- July 1, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.13 (state 4.34 · U.S. 3.86)
- Registered nurses (RN)
- 1.55 (state 1.05 · U.S. 0.69)
- Licensed practical nurses
- 0.05 (state 0.45 · U.S. 0.86)
- Nurse aides
- 3.53 (state 2.83 · U.S. 2.32)
- Weekend total
- 4.61 (state 3.92 · U.S. 3.42)
- Nursing staff turnover
- 28.6 (state 46.7 · U.S. 45.8)%
- RN turnover
- 9.1 (state 40.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 5, 2026
- Health deficiencies (last cycle)
- 5.0 (state 11.0 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 14 health · 5 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-20 |
| 2026-02-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2026-02-05 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2026-02-05 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2026-02-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2026-03-20 |
| 2025-01-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-08 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-08 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-08 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2023-12-06 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-06 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-06 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-06 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2024-01-15 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $42,320 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-05 | Payment Denial | 3 days payment denial |
| 2026-02-05 | Fine | $42,320 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Armstrong, John (individual) | Administrator · NOT APPLICABLE | |
| Graham, Melissa (individual) | Administrator · NOT APPLICABLE | |
| Armstrong, Angela (individual) | Corporate Director · NOT APPLICABLE | |
| Brawn, Christine (individual) | Corporate Director · NOT APPLICABLE | |
| Burr, Heather (individual) | Corporate Director · NOT APPLICABLE | |
| Collins, Samuel (individual) | Corporate Director · NOT APPLICABLE | |
| Gardner, Christopher (individual) | Corporate Director · NOT APPLICABLE | |
| Genest, Emil (individual) | Corporate Director · NOT APPLICABLE | |
| Jackson, Diane (individual) | Corporate Director · NOT APPLICABLE | |
| Lagace, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Miller, Bridget (individual) | Corporate Director · NOT APPLICABLE | |
| Pooler, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Richmond, David (individual) | Corporate Director · NOT APPLICABLE | |
| Sanpedro, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Schwetz, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Brooks, Kevin (individual) | Corporate Officer · NOT APPLICABLE | |
| Gagnon, Rebecca (individual) | Corporate Officer · NOT APPLICABLE | |
| Klawitter, Brad (individual) | Corporate Officer · NOT APPLICABLE | |
| Armstrong, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Graham, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Maine Veterans' Home (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Meader, Melanie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Welch, Katherine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Armstrong, Angela (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Brawn, Christine (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Burr, Heather (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Collins, Samuel (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Gardner, Christopher (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Genest, Emil (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Jackson, Diane (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Lagace, Donald (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Miller, Bridget (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Pooler, Michael (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Richmond, David (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Sanpedro, Steven (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Schwetz, Julie (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Maine Veterans Home - Caribou?
Maine Veterans Home - Caribou has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.
How many beds does Maine Veterans Home - Caribou have?
It has 40 certified beds and cares for about 36 residents per day.
Has Maine Veterans Home - Caribou been fined?
Yes. CMS lists 2 penalties totaling $42,320 in the last three years.
Who owns Maine Veterans Home - Caribou?
It is part of Maine Veterans' Home and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Maine Veterans Home - Caribou?
(207) 498-6074. The facility is located at 163 Van Buren RD Suite 2, Caribou, ME 04736.
Other nursing homes in Caribou
-
Caribou Rehab and Nursing Center
Nursing Home · Caribou, ME · 72 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.