Maplecrest Rehab & Living Center

Nursing Home · Madison, ME

CMS overall rating 1/5 For profit - Corporation

CMS certification number205128

Contact & location

174 Main ST
Madison, ME 04950
Somerset County
Phone
(207) 696-8225
ZIP code
04950 – all care providers

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Facility details

Certified beds
58
Residents per day
46.0 (79% occupied)
Ownership
For profit - Corporation
Legal name
North Country Associates, INC
Chain
North Country Associates (9 facilities, avg 2.6★)
Medicare certified since
October 1, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 4.1
Quality measures★★★★★ 1/5
State avg 2.8
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.95 (state 4.34 · U.S. 3.86)
Registered nurses (RN)
0.72 (state 1.05 · U.S. 0.69)
Licensed practical nurses
0.43 (state 0.45 · U.S. 0.86)
Nurse aides
2.81 (state 2.83 · U.S. 2.32)
Weekend total
3.62 (state 3.92 · U.S. 3.42)
Nursing staff turnover
50.9 (state 46.7 · U.S. 45.8)%
RN turnover
63.6 (state 40.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 9, 2025
Health deficiencies (last cycle)
13.0 (state 11.0 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
41 health · 20 fire safety
DateCitationSeverityStatus
2025-07-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-03
2025-07-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-03
2025-07-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2025-07-09 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-03
2025-07-09 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-03
2025-07-09 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-18
2024-12-11 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-07
2024-12-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-07
2024-10-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-04-19 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-30
2024-04-19 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-05-30
2024-04-19 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-05-30
2024-04-19 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-05-30
2024-04-19 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-05-30
2022-10-19 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-02
2022-10-19 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2022-12-02

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Orestis, John (individual)5%+ Direct Ownership Interest · 100%
Cyr, Glen (individual)Corporate Director · NOT APPLICABLE
Orestis, John (individual)Corporate Officer · NOT APPLICABLE
Richards, Mary (individual)Corporate Officer · NOT APPLICABLE
Bento, Randi (individual)W-2 Managing Employee · NOT APPLICABLE
Cyr, Glen (individual)W-2 Managing Employee · NOT APPLICABLE
Richards, Mary (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Maplecrest Rehab & Living Center?

Maplecrest Rehab & Living Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.

How many beds does Maplecrest Rehab & Living Center have?

It has 58 certified beds and cares for about 46 residents per day.

Has Maplecrest Rehab & Living Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Maplecrest Rehab & Living Center?

It is part of North Country Associates and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Maplecrest Rehab & Living Center?

(207) 696-8225. The facility is located at 174 Main ST, Madison, ME 04950.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.