Dexter Health Care
Nursing Home · Dexter, ME
CMS certification number205115
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
64 Park StreetDexter, ME 04930
Penobscot County
- Phone
- (207) 924-5516
- ZIP code
- 04930 – all care providers
Facility details
- Certified beds
- 53
- Residents per day
- 43.8 (83% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Dexter Manor Associates
- Chain
- First Atlantic Healthcare (10 facilities, avg 3.4★)
- Medicare certified since
- January 1, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.98 (state 4.34 · U.S. 3.86)
- Registered nurses (RN)
- 0.67 (state 1.05 · U.S. 0.69)
- Licensed practical nurses
- 0.53 (state 0.45 · U.S. 0.86)
- Nurse aides
- 2.78 (state 2.83 · U.S. 2.32)
- Weekend total
- 3.39 (state 3.92 · U.S. 3.42)
- Nursing staff turnover
- 56.7 (state 46.7 · U.S. 45.8)%
- RN turnover
- 70.0 (state 40.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 10, 2025
- Health deficiencies (last cycle)
- 16.0 (state 11.0 · U.S. 9.3)
- From complaints
- 11
- Citations on record (3 years)
- 40 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2025-12-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-26 |
| 2025-12-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-26 |
| 2025-09-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-10 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-08-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-09-22 |
| 2025-08-26 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-26 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-26 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-17 |
| 2025-08-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2024-10-31 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
G Actual harm |
Corrected 2024-11-25 |
| 2024-10-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-31 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2023-11-08 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. F0776 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-12-15 |
| 2023-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-05 |
| 2023-08-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-25 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $10,033 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-31 | Fine | $10,033 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bowden, Kenneth (individual) | Administrator · NOT APPLICABLE | |
| Coffin, Craig (individual) | Administrator · NOT APPLICABLE | |
| Eastern Maine Medical Center (organization) | Administrator · NOT APPLICABLE | |
| First Atlantic Corporation (organization) | Administrator · NOT APPLICABLE | |
| First Atlantic Healthcare INC (organization) | Administrator · NOT APPLICABLE | |
| Fridman, Fred (individual) | Administrator · NOT APPLICABLE | |
| Jost, Tammy (individual) | Administrator · NOT APPLICABLE | |
| Maine Medical Consultants PC (organization) | Administrator · NOT APPLICABLE | |
| Otis-Higgins, Andrea (individual) | Administrator · NOT APPLICABLE | |
| Pelkey, Wanda (individual) | Administrator · NOT APPLICABLE | |
| Otis-Higgins, Andrea (individual) | Corporate Officer · NOT APPLICABLE | |
| Pelkey, Wanda (individual) | Corporate Officer · NOT APPLICABLE | |
| Bowden, Kenneth (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Coffin, Craig (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| First Atlantic Corporation (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Fridman, Fred (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jost, Tammy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Maine Medical Consultants PC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Otis-Higgins, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pelkey, Wanda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Bowden, Kenneth (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Coffin, Craig (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Dexter Health Care?
Dexter Health Care has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.
How many beds does Dexter Health Care have?
It has 53 certified beds and cares for about 44 residents per day.
Has Dexter Health Care been fined?
Yes. CMS lists 1 penalty totaling $10,033 in the last three years.
Who owns Dexter Health Care?
It is part of First Atlantic Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Dexter Health Care?
(207) 924-5516. The facility is located at 64 Park Street, Dexter, ME 04930.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.