Clover Health Care

Nursing Home · Auburn, ME

CMS overall rating 1/5 SFF candidate For profit - Limited Liability company

CMS certification number205063
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.

Contact & location

440 Minot Ave
Auburn, ME 04210
Androscoggin County
Phone
(207) 784-3573
ZIP code
04210 – all care providers

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Facility details

Certified beds
109
Residents per day
100.4 (92% occupied)
Ownership
For profit - Limited Liability company
Legal name
Vop Auburn LLC
Chain
Senior Lifestyle (4 facilities, avg 3.8★)
Medicare certified since
July 20, 1990
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 4.1
Quality measures★★★★★ 2/5
State avg 2.8
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.79 (state 4.34 · U.S. 3.86)
Registered nurses (RN)
0.78 (state 1.05 · U.S. 0.69)
Licensed practical nurses
0.53 (state 0.45 · U.S. 0.86)
Nurse aides
2.49 (state 2.83 · U.S. 2.32)
Weekend total
3.42 (state 3.92 · U.S. 3.42)
Nursing staff turnover
55.0 (state 46.7 · U.S. 45.8)%
RN turnover
65.4 (state 40.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 9, 2025
Health deficiencies (last cycle)
26.0 (state 11.0 · U.S. 9.3)
From complaints
10
Citations on record (3 years)
50 health · 30 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-24
2025-11-24 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-17
2025-11-24 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-17
2025-11-24 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-17
2025-08-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-02
2025-08-13 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
F0949 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-02
2025-08-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-02
2025-05-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
K
Immediate jeopardy to resident health or safety
Corrected 2025-06-11
2025-05-09 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-21
2025-05-09 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-21
2025-05-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-21
2025-05-09 Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
F0944 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-01-22 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-08
2025-01-22 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-08
2025-01-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-08
2025-01-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-08
2025-01-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-08
2025-01-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-08
2024-02-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25
2024-02-09 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $15,317 in fines.

DateTypeAmount
2025-05-09Payment Denial82 days payment denial
2025-05-09Fine$15,317
2024-03-26Payment Denial7 days payment denial

Ownership & management

NameRoleSince
Vop SLS Holdco, LLC (organization)5%+ Direct Ownership Interest · 100%
Arhc TRS Holdco, LLC (organization)5%+ Indirect Ownership Interest
FMR LLC (organization)5%+ Indirect Ownership Interest
J.P. Morgan Investment Management, INC. (organization)5%+ Indirect Ownership Interest
Ventas, INC. (organization)5%+ Indirect Ownership Interest
VTR Property Sectors, LLC (organization)5%+ Indirect Ownership Interest
VTR TRS Holdco, LLC (organization)5%+ Indirect Ownership Interest
Baker, Dana (individual)Administrator · NOT APPLICABLE
Blackrock INC (organization)Administrator · NOT APPLICABLE
Cummings, Christian (individual)Administrator · NOT APPLICABLE
FMR LLC (organization)Administrator · NOT APPLICABLE
Fry, Brian (individual)Administrator · NOT APPLICABLE
J.P. Morgan Investment Management, INC. (organization)Administrator · NOT APPLICABLE
K&K Lifestyle Associates (organization)Administrator · NOT APPLICABLE
Levy, Stephen (individual)Administrator · NOT APPLICABLE
Nationwide Health Properties, LLC (organization)Administrator · NOT APPLICABLE
Senior Lifestyle Holding Company (organization)Administrator · NOT APPLICABLE
Senior Lifestyle Management Holdings (organization)Administrator · NOT APPLICABLE
SLH Maine Manager, LLC (organization)Administrator · NOT APPLICABLE
Smith, Michael (individual)Administrator · NOT APPLICABLE
State Street Corporation (organization)Administrator · NOT APPLICABLE
Stevenson, Megan (individual)Administrator · NOT APPLICABLE
Vanguard Group INC (organization)Administrator · NOT APPLICABLE
Ventas, INC. (organization)Administrator · NOT APPLICABLE
Wood, Brian (individual)Administrator · NOT APPLICABLE
Zaslavsky, Andrei (individual)Administrator · NOT APPLICABLE
Cummings, Christian (individual)Corporate Officer · NOT APPLICABLE
Kaplan, William (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Klutznick, James (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Baker, Dana (individual)Managing Control - Governing Body · NOT APPLICABLE
Cummings, Christian (individual)Managing Control - Governing Body · NOT APPLICABLE
Fry, Brian (individual)Managing Control - Governing Body · NOT APPLICABLE
Wood, Brian (individual)Managing Control - Governing Body · NOT APPLICABLE
K&K Lifestyle Associates (organization)Operational/managerial Control · NOT APPLICABLE
Levy, Stephen (individual)Operational/managerial Control · NOT APPLICABLE
Senior Lifestyle Holding Company (organization)Operational/managerial Control · NOT APPLICABLE
Senior Lifestyle Management Holdings (organization)Operational/managerial Control · NOT APPLICABLE
SLH Maine Manager, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Smith, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Stevenson, Megan (individual)Operational/managerial Control · NOT APPLICABLE
Wood, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Zaslavsky, Andrei (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Clover Health Care?

Clover Health Care has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.

How many beds does Clover Health Care have?

It has 109 certified beds and cares for about 100 residents per day.

Has Clover Health Care been fined?

Yes. CMS lists 3 penalties totaling $15,317 in the last three years.

Who owns Clover Health Care?

It is part of Senior Lifestyle and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Clover Health Care?

(207) 784-3573. The facility is located at 440 Minot Ave, Auburn, ME 04210.

Other nursing homes in Auburn

Compare all nursing homes in Auburn, ME →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.