Guest House Nursing and Rehabilitation
Nursing Home · West Monroe, LA
CMS certification number195551
Contact & location
109 Guest House DriveWest Monroe, LA 71292
Ouachita County
- Phone
- (318) 387-3900
- ZIP code
- 71292 – all care providers
Facility details
- Certified beds
- 140
- Residents per day
- 105.3 (75% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- West Monroe Guest House, INC.
- Medicare certified since
- May 16, 2002
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.93 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.24 (state 0.30 · U.S. 0.69)
- Licensed practical nurses
- 1.33 (state 1.15 · U.S. 0.86)
- Nurse aides
- 2.36 (state 2.27 · U.S. 2.32)
- Weekend total
- 3.35 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 64.1 (state 47.6 · U.S. 45.8)%
- RN turnover
- 33.3 (state 41.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 30, 2025
- Health deficiencies (last cycle)
- 10.0 (state 6.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 27 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2025-07-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-03-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-16 |
| 2024-12-30 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. F0729 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-30 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-30 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-08-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-07-24 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-07-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-07-24 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-07-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-07-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-05-16 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. F0729 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-12 |
| 2024-05-16 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-12 |
| 2024-05-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-12 |
| 2024-05-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-12 |
| 2023-08-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-31 |
| 2023-08-02 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-31 |
| 2023-06-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ashbrook, Michael (individual) | 5%+ Direct Ownership Interest · 26% | |
| Goux, Lynette (individual) | 5%+ Direct Ownership Interest · 5% | |
| Jeffrey M Ashbrook Testamentary Trust (organization) | 5%+ Direct Ownership Interest · 25% | |
| Ronald Anthony Goux Estate (organization) | 5%+ Direct Ownership Interest · 5% | |
| Casto, Cortland (individual) | Administrator · NOT APPLICABLE | |
| Goux, Jeremy (individual) | Administrator · NOT APPLICABLE | |
| Goux, Lynette (individual) | Administrator · NOT APPLICABLE | |
| Goux, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Krier, Brian (individual) | Administrator · NOT APPLICABLE | |
| Maison Healthcare Management Company LLC (organization) | Administrator · NOT APPLICABLE | |
| Ronald Anthony Goux Estate (organization) | Administrator · NOT APPLICABLE | |
| Landry, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Ashbrook, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Goux, Jeremy (individual) | Corporate Officer · NOT APPLICABLE | |
| Rounsaville, Rebecca (individual) | Corporate Officer · NOT APPLICABLE | |
| Ashbrook, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Casto, Cortland (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Krier, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Landry, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Maison Healthcare Management Company LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Guest House Nursing and Rehabilitation?
Guest House Nursing and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.
How many beds does Guest House Nursing and Rehabilitation have?
It has 140 certified beds and cares for about 105 residents per day.
Has Guest House Nursing and Rehabilitation been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Guest House Nursing and Rehabilitation?
(318) 387-3900. The facility is located at 109 Guest House Drive, West Monroe, LA 71292.
Other nursing homes in West Monroe
-
Ridgecrest Community Care Center
Nursing Home · West Monroe, LA · 112 beds
★★★★ -
Landmark Nursing & Rehabilitation CTR of West Mon
Nursing Home · West Monroe, LA · 140 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.