Colonial Oaks Living Center
Nursing Home · Metairie, LA
CMS certification number195536
Contact & location
4312 Ithaca StreetMetairie, LA 70006
Jefferson County
- Phone
- (504) 887-6414
- ZIP code
- 70006 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 90.1 (82% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Colonial Oaks Care Center of Metairie
- Chain
- Plantation Management Company (16 facilities, avg 1.8★)
- Medicare certified since
- December 6, 2001
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.11 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.18 (state 0.30 · U.S. 0.69)
- Licensed practical nurses
- 1.34 (state 1.15 · U.S. 0.86)
- Nurse aides
- 1.59 (state 2.27 · U.S. 2.32)
- Weekend total
- 2.57 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 39.7 (state 47.6 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 5, 2026
- Health deficiencies (last cycle)
- 4.0 (state 6.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 25 health · 4 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-05 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-01 |
| 2026-05-05 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-01 |
| 2026-05-05 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-01 |
| 2026-02-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2025-04-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-10 |
| 2025-04-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-12 |
| 2025-04-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-10 |
| 2025-04-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-12 |
| 2025-04-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-12 |
| 2025-04-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-12 |
| 2025-02-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-02-05 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-02-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-02-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-02-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2024-06-05 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-04-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-26 |
| 2024-04-11 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-26 |
| 2024-04-11 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-26 |
| 2024-04-11 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-26 |
| 2024-04-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-26 |
| 2024-04-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-26 |
| 2024-04-11 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-05-26 |
| 2023-09-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Highpoint Healthcare LLC (organization) | 5%+ Direct Ownership Interest · 50% | |
| Medico LLC (organization) | 5%+ Direct Ownership Interest · 50% | |
| Irrv Property TR for the Quirk Children (organization) | 5%+ Indirect Ownership Interest · 15% | |
| Quirk, Cynthia (individual) | 5%+ Indirect Ownership Interest · 18% | |
| Quirk, Gene (individual) | 5%+ Indirect Ownership Interest · 18% | |
| Sadler, Alison (individual) | 5%+ Indirect Ownership Interest · 17% | |
| Stallard, Felicia (individual) | 5%+ Indirect Ownership Interest · 17% | |
| Quirk, Scott (individual) | Corporate Director · NOT APPLICABLE | |
| Delatte, Kimberly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Highpoint Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Hphc of Louisiana LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Quirk, Cynthia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Quirk, Gene (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Quirk, Scott (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Landers, Zeb (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Colonial Oaks Living Center?
Colonial Oaks Living Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.
How many beds does Colonial Oaks Living Center have?
It has 110 certified beds and cares for about 90 residents per day.
Has Colonial Oaks Living Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Colonial Oaks Living Center?
It is part of Plantation Management Company and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Colonial Oaks Living Center?
(504) 887-6414. The facility is located at 4312 Ithaca Street, Metairie, LA 70006.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.