Ouachita Healthcare and Rehabilitation Center

Nursing Home · Monroe, LA

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number195531

Contact & location

7950 Millhaven Road
Monroe, LA 71203
Ouachita County
Phone
(318) 737-1117
ZIP code
71203 – all care providers

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Facility details

Certified beds
167
Residents per day
157.9 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
Riverside Nursing Home, LLC
Chain
Plantation Management Company (16 facilities, avg 1.8★)
Medicare certified since
September 26, 2001
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 2.2
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.33 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.17 (state 0.30 · U.S. 0.69)
Licensed practical nurses
1.14 (state 1.15 · U.S. 0.86)
Nurse aides
2.02 (state 2.27 · U.S. 2.32)
Weekend total
2.90 (state 3.18 · U.S. 3.42)
Nursing staff turnover
42.2 (state 47.6 · U.S. 45.8)%
RN turnover
60.0 (state 41.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 15, 2026
Health deficiencies (last cycle)
6.0 (state 6.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
27 health · 1 fire safety
DateCitationSeverityStatus
2026-06-16 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-24
2026-04-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-26
2026-04-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-26
2026-04-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-26
2026-04-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-26
2026-04-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-26
2025-03-11 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2025-03-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-14
2024-04-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2024-04-17 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-27
2023-10-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-01
2023-08-09 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $31,844 in fines.

DateTypeAmount
2024-06-14Payment Denial8 days payment denial
2024-06-14Fine$31,844

Ownership & management

NameRoleSince
Plantation Management Company, LLC (organization)5%+ Direct Ownership Interest · 100%
Quirk, Cynthia (individual)5%+ Direct Ownership Interest
Quirk, Gene (individual)5%+ Direct Ownership Interest
Delatte, Kimberly (individual)Corporate Director · NOT APPLICABLE
Quirk, Cynthia (individual)Corporate Director · NOT APPLICABLE
Quirk, Gene (individual)Corporate Director · NOT APPLICABLE
Quirk, Scott (individual)Corporate Director · NOT APPLICABLE
Plantation Management Company, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Quirk, Scott (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Ouachita Healthcare and Rehabilitation Center?

Ouachita Healthcare and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Ouachita Healthcare and Rehabilitation Center have?

It has 167 certified beds and cares for about 158 residents per day.

Has Ouachita Healthcare and Rehabilitation Center been fined?

Yes. CMS lists 2 penalties totaling $31,844 in the last three years.

Who owns Ouachita Healthcare and Rehabilitation Center?

It is part of Plantation Management Company and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Ouachita Healthcare and Rehabilitation Center?

(318) 737-1117. The facility is located at 7950 Millhaven Road, Monroe, LA 71203.

Other nursing homes in Monroe

Compare all nursing homes in Monroe, LA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.