The Encore Healthcare and Rehabilitation Center
Nursing Home · Crowley, LA
CMS certification number195426
Contact & location
19110 Crowley-Eunice HwyCrowley, LA 70526
Acadia County
- Phone
- (337) 783-5533
- ZIP code
- 70526 – all care providers
Facility details
- Certified beds
- 73
- Residents per day
- 67.6 (93% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Arkansas Elder Outreach of Little Rock, INC.
- Chain
- Elder Outreach Nursing & Rehabilitation (5 facilities, avg 3.2★)
- Medicare certified since
- July 1, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.12 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.16 (state 0.30 · U.S. 0.69)
- Licensed practical nurses
- 1.25 (state 1.15 · U.S. 0.86)
- Nurse aides
- 2.71 (state 2.27 · U.S. 2.32)
- Weekend total
- 3.55 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 60.8 (state 47.6 · U.S. 45.8)%
- RN turnover
- 71.4 (state 41.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 23, 2025
- Health deficiencies (last cycle)
- 7.0 (state 6.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 28 health · 1 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-23 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-23 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2024-09-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-09-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-06-20 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2024-06-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-12 |
| 2023-05-24 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cole, Todd (individual) | Corporate Director · NOT APPLICABLE | |
| Presas, Kati (individual) | Corporate Director · NOT APPLICABLE | |
| Sittig, Jude (individual) | Corporate Director · NOT APPLICABLE | |
| Walsh, Douglas (individual) | Corporate Director · NOT APPLICABLE | |
| Quibodeaux, Bonnie (individual) | Corporate Officer · NOT APPLICABLE | |
| Gatte, Cory (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Encore Healthcare and Rehabilitation Center?
The Encore Healthcare and Rehabilitation Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.
How many beds does The Encore Healthcare and Rehabilitation Center have?
It has 73 certified beds and cares for about 68 residents per day.
Has The Encore Healthcare and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns The Encore Healthcare and Rehabilitation Center?
It is part of Elder Outreach Nursing & Rehabilitation and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Encore Healthcare and Rehabilitation Center?
(337) 783-5533. The facility is located at 19110 Crowley-Eunice Hwy, Crowley, LA 70526.
Other nursing homes in Crowley
-
Southwind Nursing & Rehabilitation Center
Nursing Home · Crowley, LA · 112 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.