Natchitoches Community Care Center

Nursing Home · Natchitoches, LA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number195405

Contact & location

781 Highway 494
Natchitoches, LA 71457
Natchitoches County
Phone
(318) 352-8296
ZIP code
71457 – all care providers

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Facility details

Certified beds
120
Residents per day
109.2 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Commcare Corporation
Chain
Commcare Corporation (14 facilities, avg 3.7★)
Medicare certified since
April 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 2.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.42 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.31 (state 0.30 · U.S. 0.69)
Licensed practical nurses
1.21 (state 1.15 · U.S. 0.86)
Nurse aides
2.90 (state 2.27 · U.S. 2.32)
Weekend total
3.46 (state 3.18 · U.S. 3.42)
Nursing staff turnover
44.1 (state 47.6 · U.S. 45.8)%
RN turnover
14.3 (state 41.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 17, 2025
Health deficiencies (last cycle)
0.0 (state 6.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
29 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-05-29 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-02-12 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2024-12-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-20
2024-12-30 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-20
2024-12-30 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-20
2024-11-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-27
2024-11-07 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-27
2024-08-29 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-20
2024-07-18 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
K
Immediate jeopardy to resident health or safety
Corrected 2024-08-09
2024-07-18 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2024-08-09
2024-07-18 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2024-08-09
2024-07-18 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-07-18 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-07-18 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-07-18 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-07-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2023-10-11 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-10-11 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-07-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-07-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $123,305 in fines.

DateTypeAmount
2024-07-18Fine$123,305

Ownership & management

NameRoleSince
Commcare Corporation (organization)5%+ Direct Ownership Interest · 100%
Ford, Michael (individual)Corporate Director · NOT APPLICABLE
Mangun, Garold (individual)Corporate Director · NOT APPLICABLE
Plaisance, Wayne (individual)Corporate Director · NOT APPLICABLE
Prechter, Patricia (individual)Corporate Director · NOT APPLICABLE
Tucker, James (individual)Corporate Director · NOT APPLICABLE
Harvey Psarellis, Dawn (individual)Corporate Officer · NOT APPLICABLE
Mangun, Garold (individual)Corporate Officer · NOT APPLICABLE
Prechter, Patricia (individual)Corporate Officer · NOT APPLICABLE
Commcare Management Corporation (organization)Operational/managerial Control · NOT APPLICABLE
Gardner, George (individual)Operational/managerial Control · NOT APPLICABLE
Harvey Psarellis, Dawn (individual)Operational/managerial Control · NOT APPLICABLE
Hudson, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Harvey Psarellis, Dawn (individual)W-2 Managing Employee · NOT APPLICABLE
Lundberg, Alec (individual)W-2 Managing Employee · NOT APPLICABLE
Prechter, Patricia (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Natchitoches Community Care Center?

Natchitoches Community Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Natchitoches Community Care Center have?

It has 120 certified beds and cares for about 109 residents per day.

Has Natchitoches Community Care Center been fined?

Yes. CMS lists 1 penalty totaling $123,305 in the last three years.

Who owns Natchitoches Community Care Center?

It is part of Commcare Corporation and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Natchitoches Community Care Center?

(318) 352-8296. The facility is located at 781 Highway 494, Natchitoches, LA 71457.

Other nursing homes in Natchitoches

Compare all nursing homes in Natchitoches, LA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.