West Carroll Care Center, INC

Nursing Home · Oak Grove, LA

CMS overall rating 2/5 For profit - Corporation

CMS certification number195398

Contact & location

706 Ross Street
Oak Grove, LA 71263
West Carroll County
Phone
(318) 428-9612
ZIP code
71263 – all care providers

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Facility details

Certified beds
80
Residents per day
73.7 (92% occupied)
Ownership
For profit - Corporation
Legal name
West Carroll Care Center INC
Medicare certified since
January 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 2/5
State avg 2.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.51 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.19 (state 0.30 · U.S. 0.69)
Licensed practical nurses
1.00 (state 1.15 · U.S. 0.86)
Nurse aides
2.32 (state 2.27 · U.S. 2.32)
Weekend total
3.02 (state 3.18 · U.S. 3.42)
Nursing staff turnover
28.1 (state 47.6 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 13, 2025
Health deficiencies (last cycle)
9.0 (state 6.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-08-13 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-08-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-27
2025-02-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-01-31
2024-08-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-28
2024-08-14 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-28
2024-08-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-28
2024-05-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-05-02
2024-04-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-04-21
2024-01-03 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-12-20
2024-01-03 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2023-08-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-09 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-09 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $54,806 in fines.

DateTypeAmount
2025-02-18Fine$16,663
2024-05-07Fine$16,452
2024-04-25Fine$8,886
2024-01-03Fine$12,805

Ownership & management

NameRoleSince
Bower, Kathy (individual)Administrator · NOT APPLICABLE
Fakhre, Fakhre (individual)Administrator · NOT APPLICABLE
Little, Dewana (individual)Administrator · NOT APPLICABLE
Fakhre, Fakhre (individual)Contracted Managing Employee · NOT APPLICABLE
Little, Dewana (individual)Corporate Officer · NOT APPLICABLE
Morris, Raymond (individual)Direct Ownership Interest · NOT APPLICABLE
Bower, Kathy (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of West Carroll Care Center, INC?

West Carroll Care Center, INC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does West Carroll Care Center, INC have?

It has 80 certified beds and cares for about 74 residents per day.

Has West Carroll Care Center, INC been fined?

Yes. CMS lists 4 penalties totaling $54,806 in the last three years.

What is the phone number of West Carroll Care Center, INC?

(318) 428-9612. The facility is located at 706 Ross Street, Oak Grove, LA 71263.

Other nursing homes in Oak Grove

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.