Twin Oaks Nursing Home

Nursing Home · Laplace, LA

CMS overall rating 1/5 For profit - Corporation

CMS certification number195303

Contact & location

506 West 5TH Street
Laplace, LA 70068
St. John Baptist County
Phone
(985) 652-9538
ZIP code
70068 – all care providers

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Facility details

Certified beds
148
Residents per day
80.5 (54% occupied)
Ownership
For profit - Corporation
Legal name
Twin Oaks Nursing Home INC
Chain
Inspired Healthcare Management (6 facilities, avg 1.5★)
Medicare certified since
November 1, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 1/5
State avg 2.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.23 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.36 (state 0.30 · U.S. 0.69)
Licensed practical nurses
1.27 (state 1.15 · U.S. 0.86)
Nurse aides
1.59 (state 2.27 · U.S. 2.32)
Weekend total
2.82 (state 3.18 · U.S. 3.42)
Nursing staff turnover
45.3 (state 47.6 · U.S. 45.8)%
RN turnover
33.3 (state 41.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 13, 2025
Health deficiencies (last cycle)
6.0 (state 6.7 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
42 health · 11 fire safety
DateCitationSeverityStatus
2026-01-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-10
2025-08-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-08-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-08-13 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-08-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-08-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-04-30 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-04-30 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-04-30 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-21
2025-04-30 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-04-30 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-14
2024-09-05 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-04
2024-08-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-24
2024-08-07 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-24
2024-08-07 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-08
2024-08-07 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-24
2024-08-07 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-24
2024-08-07 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-24
2024-08-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-24
2024-06-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-07
2024-06-27 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-07
2024-06-27 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-07
2024-05-02 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-16
2024-05-02 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-16
2024-05-02 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-16
2024-01-04 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2024-01-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2024-01-04 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2023-11-02 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-11-02 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-08-24 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-08-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Twin Oaks Nursing Home INC (organization)5%+ Direct Ownership Interest · 100%
Burch, Felix (individual)5%+ Indirect Ownership Interest · 8%
Burch, Guy S. (individual)5%+ Indirect Ownership Interest · 8%
Burch, Jeffery (individual)5%+ Indirect Ownership Interest · 8%
Burch, Paula (individual)5%+ Indirect Ownership Interest · 8%
Burch, Renee (individual)5%+ Indirect Ownership Interest · 8%
Kerl, Elise (individual)5%+ Indirect Ownership Interest · 8%
Bailey, Colin (individual)Administrator · NOT APPLICABLE
Burch, Felix (individual)Administrator · NOT APPLICABLE
Burch, Guy S. (individual)Administrator · NOT APPLICABLE
Burch, Jeffery (individual)Administrator · NOT APPLICABLE
Burch, Paula (individual)Administrator · NOT APPLICABLE
Burch, Renee (individual)Administrator · NOT APPLICABLE
Connor, Karen (individual)Administrator · NOT APPLICABLE
Goux, Jeremy (individual)Administrator · NOT APPLICABLE
Goux, Timothy (individual)Administrator · NOT APPLICABLE
Inspired Healthcare Management, LLC (organization)Administrator · NOT APPLICABLE
Kerl, Elise (individual)Administrator · NOT APPLICABLE
Twin Oaks Nursing Home INC (organization)Administrator · NOT APPLICABLE
Burch, Guy S. (individual)Corporate Director · NOT APPLICABLE
Goux, Jeremy (individual)Corporate Director · NOT APPLICABLE
Goux, Timothy (individual)Corporate Director · NOT APPLICABLE
Burch, Guy S. (individual)Corporate Officer · NOT APPLICABLE
Goux, Jeremy (individual)Corporate Officer · NOT APPLICABLE
Bailey, Colin (individual)Operational/managerial Control · NOT APPLICABLE
Connor, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Inspired Healthcare Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Leach, Mary Lynn (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Twin Oaks Nursing Home?

Twin Oaks Nursing Home has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Twin Oaks Nursing Home have?

It has 148 certified beds and cares for about 81 residents per day.

Has Twin Oaks Nursing Home been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Twin Oaks Nursing Home?

It is part of Inspired Healthcare Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Twin Oaks Nursing Home?

(985) 652-9538. The facility is located at 506 West 5TH Street, Laplace, LA 70068.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.