The Willows at Springhurst

Nursing Home · Louisville, KY

CMS overall rating 3/5 For profit - Corporation

CMS certification number185305

Contact & location

3001 N. Hurstbourne Parkway
Louisville, KY 40241
Jefferson County
Phone
(502) 412-3775
ZIP code
40241 – all care providers

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Facility details

Certified beds
52
Residents per day
48.8 (94% occupied)
Ownership
For profit - Corporation
Legal name
Willows of Springhurst Opco LLC
Chain
Trilogy Health Services (123 facilities, avg 4.2★)
Medicare certified since
December 1, 1991
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 3.0
Staffing★★★★★ 4/5
State avg 2.7
Quality measures★★★★★ 5/5
State avg 3.2
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.32 (state 3.95 · U.S. 3.86)
Registered nurses (RN)
1.28 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.58 (state 0.80 · U.S. 0.86)
Nurse aides
2.45 (state 2.36 · U.S. 2.32)
Weekend total
3.78 (state 3.48 · U.S. 3.42)
Nursing staff turnover
38.6 (state 46.4 · U.S. 45.8)%
RN turnover
42.9 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 3, 2025
Health deficiencies (last cycle)
4.0 (state 2.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 4 fire safety
DateCitationSeverityStatus
2025-12-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-12-19
2025-12-03 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-19
2025-12-03 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-19
2025-12-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-19
2021-09-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-10-12
2021-09-03 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-10-12
2021-09-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-12
2021-09-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-12
2021-09-03 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-12
2021-03-05 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-04-19
2021-03-05 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-04-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Continental Merger Sub LLC (organization)5%+ Indirect Ownership Interest
Northstar Healthcare Income INC (organization)5%+ Indirect Ownership Interest
Northstar Healthcare Income Operating Partnership LP (organization)5%+ Indirect Ownership Interest
Trilogy Holdings Nt-Hci, LLC (organization)5%+ Indirect Ownership Interest
Bufford, Randall (individual)Corporate Director · NOT APPLICABLE
Barney, Leigh (individual)Corporate Officer · NOT APPLICABLE
Bryant, William (individual)Corporate Officer · NOT APPLICABLE
Bufford, Randall (individual)Corporate Officer · NOT APPLICABLE
Conner, Gregory (individual)Corporate Officer · NOT APPLICABLE
Davis, David (individual)Corporate Officer · NOT APPLICABLE
Prosky, Danny (individual)Corporate Officer · NOT APPLICABLE
Streiff, Mathieu (individual)Corporate Officer · NOT APPLICABLE
Trilogy Management Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Corbin, Kathy (individual)W-2 Managing Employee · NOT APPLICABLE
Fightmaster, Lisa (individual)W-2 Managing Employee · NOT APPLICABLE
Sieckert, Carla (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of The Willows at Springhurst?

The Willows at Springhurst has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Kentucky.

How many beds does The Willows at Springhurst have?

It has 52 certified beds and cares for about 49 residents per day.

Has The Willows at Springhurst been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Willows at Springhurst?

It is part of Trilogy Health Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Willows at Springhurst?

(502) 412-3775. The facility is located at 3001 N. Hurstbourne Parkway, Louisville, KY 40241.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.