Madonna Manor
Nursing Home · Villa Hills, KY
CMS certification number185241
Contact & location
2344 Amsterdam RoadVilla Hills, KY 41017
Kenton County
- Phone
- (859) 426-6400
- ZIP code
- 41017 – all care providers
Facility details
- Certified beds
- 60
- Residents per day
- 54.5 (91% occupied)
- Ownership
- Non profit - Church related
- Legal name
- Madonna Manor, INC.
- Chain
- Commonspirit Health (18 facilities, avg 2.7★)
- Medicare certified since
- November 7, 1990
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 6.85 (state 3.95 · U.S. 3.86)
- Registered nurses (RN)
- 0.94 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 1.07 (state 0.80 · U.S. 0.86)
- Nurse aides
- 4.83 (state 2.36 · U.S. 2.32)
- Weekend total
- 6.37 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 63.3 (state 46.4 · U.S. 45.8)%
- RN turnover
- 56.3 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 5, 2025
- Health deficiencies (last cycle)
- 3.0 (state 2.9 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 21 health · 15 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-08-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-09-23 |
| 2025-02-27 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-01 |
| 2025-02-27 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-01 |
| 2025-01-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-02-01 |
| 2025-01-03 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-02-01 |
| 2025-01-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-02-01 |
| 2025-01-03 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-02-01 |
| 2025-01-03 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-02-01 |
| 2025-01-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-01 |
| 2025-01-03 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-01 |
| 2025-01-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-01 |
| 2024-08-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-21 |
| 2024-08-23 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-21 |
| 2024-08-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-21 |
| 2019-10-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-13 |
| 2019-10-25 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-13 |
| 2019-10-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-12-13 |
| 2019-10-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-12-13 |
| 2019-10-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-12-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $181,278 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-23 | Fine | $19,145 |
| 2025-01-03 | Fine | $162,133 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| CHI Living Communities (organization) | 5%+ Direct Ownership Interest · 100% | |
| Commonspirit Health (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Cecil, Caitlin (individual) | Administrator · NOT APPLICABLE | |
| CHI Living Communities (organization) | Administrator · NOT APPLICABLE | |
| Commonspirit Health (organization) | Administrator · NOT APPLICABLE | |
| Concept Rehab, INC. (organization) | Administrator · NOT APPLICABLE | |
| Corrou, Denise (individual) | Administrator · NOT APPLICABLE | |
| Dicon Health Services, INC. (organization) | Administrator · NOT APPLICABLE | |
| Finn, Christina (individual) | Administrator · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Grubbs, Stacey (individual) | Administrator · NOT APPLICABLE | |
| Hazard, Ted (individual) | Administrator · NOT APPLICABLE | |
| Howard, Casey (individual) | Administrator · NOT APPLICABLE | |
| Iffland, Alisa (individual) | Administrator · NOT APPLICABLE | |
| Kumar, Kelash (individual) | Administrator · NOT APPLICABLE | |
| Longhin-Howard, Joan (individual) | Administrator · NOT APPLICABLE | |
| Lucas, Gina (individual) | Administrator · NOT APPLICABLE | |
| McFarland, Dianne (individual) | Administrator · NOT APPLICABLE | |
| Munroe, Kyle (individual) | Administrator · NOT APPLICABLE | |
| Murriel, Shelly (individual) | Administrator · NOT APPLICABLE | |
| Nagel, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Ohio Newspapers, INC. (organization) | Administrator · NOT APPLICABLE | |
| Prelude Systems, INC. (organization) | Administrator · NOT APPLICABLE | |
| Rehmer, Heather (individual) | Administrator · NOT APPLICABLE | |
| Richter and Associates (organization) | Administrator · NOT APPLICABLE | |
| Skilled Care Pharmacy LLC (organization) | Administrator · NOT APPLICABLE | |
| Snodgrass, Barbara (individual) | Administrator · NOT APPLICABLE | |
| Stidham, Kathryn (individual) | Administrator · NOT APPLICABLE | |
| Sylvania Franciscan Health (organization) | Administrator · NOT APPLICABLE | |
| The Northern Trust Company (organization) | Administrator · NOT APPLICABLE | |
| Ulrichpinciotti Design Group, LLC (organization) | Administrator · NOT APPLICABLE | |
| Voelker, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Wine, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Cecil, Caitlin (individual) | Corporate Director · NOT APPLICABLE | |
| Finn, Christina (individual) | Corporate Director · NOT APPLICABLE | |
| Grubbs, Stacey (individual) | Corporate Director · NOT APPLICABLE | |
| Hazard, Ted (individual) | Corporate Director · NOT APPLICABLE | |
| Munroe, Kyle (individual) | Corporate Director · NOT APPLICABLE | |
| Murriel, Shelly (individual) | Corporate Director · NOT APPLICABLE | |
| Nagel, Jennifer (individual) | Corporate Director · NOT APPLICABLE | |
| Snodgrass, Barbara (individual) | Corporate Director · NOT APPLICABLE | |
| Wine, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Iffland, Alisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Lipsey, Prentice (individual) | Corporate Officer · NOT APPLICABLE | |
| Rehmer, Heather (individual) | Corporate Officer · NOT APPLICABLE | |
| Sylvania Franciscan Health (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Lipsey, Prentice (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mbanu, Terika (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Melfi, Mitch (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Brinson, Roger (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cecil, Caitlin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| CHI Living Communities (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Commonspirit Health (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Corrou, Denise (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dicon Health Services, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Evans, Elaine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Finn, Christina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Grubbs, Stacey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hazard, Ted (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Madonna Manor?
Madonna Manor has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Kentucky.
How many beds does Madonna Manor have?
It has 60 certified beds and cares for about 55 residents per day.
Has Madonna Manor been fined?
Yes. CMS lists 2 penalties totaling $181,278 in the last three years.
Who owns Madonna Manor?
It is part of Commonspirit Health and is classified as non profit - church related. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Madonna Manor?
(859) 426-6400. The facility is located at 2344 Amsterdam Road, Villa Hills, KY 41017.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.