Carmel Manor

Nursing Home · Fort Thomas, KY

CMS overall rating 1/5 Non profit - Corporation

CMS certification number185208

Contact & location

100 Carmel Manor Road
Fort Thomas, KY 41075
Campbell County
Phone
(859) 781-5111
ZIP code
41075 – all care providers

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Facility details

Certified beds
95
Residents per day
86.8 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Carmel Manor INC
Chain
Carmelite Sisters for the Aged & Infirm (9 facilities, avg 2.8★)
Medicare certified since
July 5, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 1/5
State avg 3.2
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.03 (state 3.95 · U.S. 3.86)
Registered nurses (RN)
0.72 (state 0.79 · U.S. 0.69)
Licensed practical nurses
1.03 (state 0.80 · U.S. 0.86)
Nurse aides
2.28 (state 2.36 · U.S. 2.32)
Weekend total
3.75 (state 3.48 · U.S. 3.42)
Nursing staff turnover
79.0 (state 46.4 · U.S. 45.8)%
RN turnover
75.0 (state 41.8 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
December 1, 2025
Health deficiencies (last cycle)
12.0 (state 2.9 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
38 health · 5 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-01 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-12-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-07-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-04
2025-07-24 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-04
2025-07-24 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-04
2025-07-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-04
2025-07-24 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-04
2025-07-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-12-16
2025-07-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-16
2025-07-24 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-04
2025-03-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-04-16
2025-03-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-04-16
2025-03-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-04-16
2025-03-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-15 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2025-03-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-16
2023-05-05 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-01
2022-03-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
G
Actual harm
Corrected 2022-04-22
2022-03-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-04-22
2022-03-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22
2022-03-17 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

5 penalties in the last three years, including $305,116 in fines.

DateTypeAmount
2025-07-24Payment Denial110 days payment denial
2025-07-24Fine$291,840
2025-03-15Payment Denial4 days payment denial
2025-03-15Fine$6,776
2025-03-15Fine$6,500

Ownership & management

NameRoleSince
Itticheria, Achamma (individual)Administrator · NOT APPLICABLE
Quinn-Sexton, Jena (individual)Administrator · NOT APPLICABLE
Baniewicz, Mary (individual)Corporate Director · NOT APPLICABLE
Brauley, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Brown, Ann (individual)Corporate Director · NOT APPLICABLE
Desmond, Walter (individual)Corporate Director · NOT APPLICABLE
Dominick, Kathleen (individual)Corporate Director · NOT APPLICABLE
Haas, Adam (individual)Corporate Director · NOT APPLICABLE
Haley, Margaret (individual)Corporate Director · NOT APPLICABLE
Klein, Matt (individual)Corporate Director · NOT APPLICABLE
McCartney, Ann (individual)Corporate Director · NOT APPLICABLE
McCauley, Patrick (individual)Corporate Director · NOT APPLICABLE
Millette, Catherine (individual)Corporate Director · NOT APPLICABLE
Mullen, Bobette (individual)Corporate Director · NOT APPLICABLE
Pfeffer, Theresa (individual)Corporate Director · NOT APPLICABLE
Saalfeld, Thomas (individual)Corporate Director · NOT APPLICABLE
Brauley, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Gathers, Patricia (individual)Corporate Officer · NOT APPLICABLE
Haley, Margaret (individual)Corporate Officer · NOT APPLICABLE
Millette, Catherine (individual)Corporate Officer · NOT APPLICABLE
Pfeffer, Theresa (individual)Corporate Officer · NOT APPLICABLE
Quinn-Sexton, Jena (individual)Corporate Officer · NOT APPLICABLE
McWeeney, Brian (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
O'brien, Deborah (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Itticheria, Achamma (individual)Operational/managerial Control · NOT APPLICABLE
Quinn-Sexton, Jena (individual)Operational/managerial Control · NOT APPLICABLE
The Carmelite System INC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Carmel Manor?

Carmel Manor has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Kentucky.

How many beds does Carmel Manor have?

It has 95 certified beds and cares for about 87 residents per day.

Has Carmel Manor been fined?

Yes. CMS lists 5 penalties totaling $305,116 in the last three years.

Who owns Carmel Manor?

It is part of Carmelite Sisters for the Aged & Infirm and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Carmel Manor?

(859) 781-5111. The facility is located at 100 Carmel Manor Road, Fort Thomas, KY 41075.

Other nursing homes in Fort Thomas

Compare all nursing homes in Fort Thomas, KY →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.